Our dementia care across the South East supports people living in Kent, Sussex, Surrey and the surrounding areas, helping them remain safe and comfortable in their own homes. Care Professionals take time to understand each person’s background and daily habits, offering steady support that feels familiar. With patient communication and a focus on what brings reassurance, we help clients stay connected to the routines and places they know well.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
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Home care in South East
Home care in South East supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Dementia presents differently for every individual, so our first priority is understanding what helps each person feel grounded and confident. Whether someone lives in Maidstone, Crawley, Hastings or Guildford, our Care Professionals adapt their approach, so support feels natural rather than intrusive. This may include helping with morning patterns, preparing comforting meals, guiding gentle movement around the home or offering reassurance when the day feels overwhelming.
Activities reflect personal history and interests. Some clients enjoy visiting familiar spots such as Mote Park or Alexandra Park, while others prefer time at home listening to the radio, sorting through keepsakes or enjoying a quiet cup of tea. When confusion arises, our Care Professionals use clear, calming techniques that reduce pressure and restore ease.
All Care Professionals complete City & Guilds-assured dementia training, developing skills in recognising subtle changes in wellbeing and responding thoughtfully. Families receive ongoing contact and practical guidance to help make the home environment feel calmer, safer, and easier to manage as needs shift.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Knowing who will arrive each day brings comfort for many people living with dementia. A small, consistent team visits regularly, helping clients feel more secure and reducing the unsettled feelings that can come with unfamiliar faces. This trust allows support to fit naturally into daily life.
Communication is built around patience, clarity and recognising how someone is feeling in the moment. When difficult emotions arise, Care Professionals take time to understand what's happening and adjust accordingly.
Our minimum visit length is one hour, giving Care Professionals time to provide support without hurrying through tasks. This means there's space to sit together over a cup of tea, to have proper conversations, and to respond to how someone is feeling that day.
We encourage independence wherever possible, offering assistance only where needed so clients maintain autonomy and involvement in their own routines. Small choices throughout the day help preserve confidence and familiarity.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our South East Team is With You Through Every Step
Caring for a relative with dementia can be emotionally demanding, and families often need clear updates and dependable guidance. Our dementia care in the South East includes regular communication through our care app, helping families stay informed about each visit and aware of any changes in wellbeing. If adjustments to the care plan are needed, the local office team is always available to discuss options and offer reassurance.
Because Care Professionals spend meaningful time with clients, they often notice early shifts in mood or behaviour. Sharing these observations helps families understand what changes may mean and feel more confident planning ahead. We also offer advice on adapting the home to reduce confusion, promote safety and create a calmer daily environment.
Above all, we support families throughout the journey, offering steady insight, compassion and a sense of partnership during moments of uncertainty.
Our dementia care in South East is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in South East could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in South East, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in South East is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
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