Living with dementia in Chart Sutton doesn’t mean leaving the comfort of home behind. Our specialised dementia care in Chart Sutton is tailored to each individual’s unique journey, recognising that no two experiences of dementia are the same. As a CQC ‘Outstanding’ and Top 20 Home Care Provider, we bring exceptional care right to your doorstep, with our City & Guilds-Assured Dementia Training ensuring our Care Professionals understand the complexities of memory challenges. Our companionship-led care follows what we call the ‘Mum & Dad Test’ – simply put, we deliver the standard of care we’d want for our own parents, with a personal matching process that connects clients with Care Professionals who share similar interests and personalities.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
Home Care in Chart Sutton
The team here at Home Instead Maidstone are proud to provide expert home care in Chart Sutton. Get in touch to find out how we can help you or your loved ones.
When memory becomes challenging, familiar surroundings become more important than ever. Our care enables people to remain in their own homes, surrounded by treasured possessions and memories that provide invaluable comfort and stability. We understand that routines can be crucial for someone living with dementia, which is why we work with families to establish and maintain consistent patterns that reduce anxiety and confusion. Our flexible support ranges from one-hour visits to help with daily activities, all the way to overnight care or live-in arrangements as needs change – all delivered with patience, understanding, and dignity.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Choosing Home Instead Chart Sutton for personalised home care
Chart Sutton and its surrounding villages offer a wonderful community for those living with dementia, and we help our clients stay connected to it. Our Care Professionals regularly accompany clients to memory cafés and dementia-friendly events, where social connections happen over a relaxing cup of tea. We also support visits to Maidstone’s beautiful Mote Park, where gentle walks among familiar landscapes can stimulate positive memories and provide gentle exercise. For those who prefer to stay closer to home, we can help with the garden, baking a family recipe or spend time reminiscing.
Our Chart Sutton Team is With You Through Every Step
We are led by owners Mark and Andy Craig, who founded our Home Instead journey in 2012 with a shared vision of transforming dementia care in our community. Mark, with his background in retail and hospitality, heads our training programmes and serves as treasurer for ‘Building a Dementia Friendly Maidstone,’ bringing a personal touch to our community involvement. Our Registered Care Manager, Sara, brings 30 years of care experience and degree-level dementia qualifications, ensuring our care reaches the highest professional standards. Emma, our Head of Operations, has been with us for 11 years and champions our belief that happy, well-supported Care Professionals naturally provide better care to our clients.
Our roots in the local community run deep, with strong partnerships that enhance our dementia support services. We work hand-in-hand with ‘Building a Dementia Friendly Maidstone,’ actively participating in their initiatives to make local businesses and services more accessible to those living with memory challenges. Our Care Professionals support the Kent Dementia Action Alliance, keeping their knowledge current and connecting with other local professionals to ensure integrated care approaches. These local connections mean we’re not just providing care services – we’re part of a community network that understands and responds to the specific needs of our clients living with dementia.
We deliver tailored home care to the Chart Sutton community to nurture wellbeing and independence.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Our dementia care in Chart Sutton is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.