Staying in your own home means your day starts and ends on your terms. Our home care in Wales covers everything from personal care and light housekeeping to companionship and getting out into the community. We work with each person to build a plan that reflects how they actually prefer to live, with flexible visiting times and Care Professionals matched to them as individuals.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Home care in Wales supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Maesteg , Tonypandy , Porthcawl , Pencoed , Treorchy and the surrounding areas
We provide award winning care in Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth and the surrounding areas
We provide award winning care in Cardiff , Trowbridge , Roath , Cathays , Llanrumney and the surrounding areas
We provide award winning care in Barry , Penarth , Ely , Splott , Dinas Powys and the surrounding areas
We provide award winning care in Wrexham , Burntwood , Buckley , Connah's Quay , Flint and the surrounding areas
We provide award winning care in Christchurch, Castleford, Chepstow, Caldicot Caerleon and the surrounding areas
We provide award winning care in Colwyn Bay , Rhyl , Prestatyn , Llandudno , Abergele and the surrounding areas
We provide award winning care in Caerphilly , Pontypridd , Porth , Church Village , Llantrisant and the surrounding areas
We provide award winning care in Swansea , Gorseinon , Bishopston , Pontarddulais , Gowerton and the surrounding areas
Support here is practical and specific to each person. That might look like helping with a morning routine that starts when someone's ready rather than at a fixed time, or preparing a favourite meal and sitting down to eat together. Hourly visits, longer daytime support, and overnight options are all available, so the shape of each week fits around the person rather than a standard schedule. Support with personal care, medication prompts, and household tasks can all be included depending on what someone needs. Getting out and about is a big part of what we do, too. A Care Professional might accompany someone to one of the Age Cymru Dyfed coffee mornings in Llanelli, or go along to a regular appointment or a walk in the local park. Staying connected to familiar places and people makes a real practical difference to someone's week, helping to maintain routine and independence. We're regulated by Care Inspectorate Wales (CIW), and that oversight shapes how we plan and deliver every aspect of our support.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We match each client with a small, consistent team of Care Professionals, and usually the same person visits each time. That familiarity builds up naturally. Your Care Professional gets to know which cupboard the cereal lives in, how you like your toast done, that you'd rather read the paper before getting dressed. They'll notice if something's a bit off, whether that's a change in appetite or a new difficulty with stairs. That kind of knowledge doesn't come from a care plan on paper. It comes from spending time with someone and paying attention. Our Care Professionals don't wear uniforms, which helps visits feel more like having someone you know pop round. For people receiving personal care, that sense of ease is especially valuable. The small details of someone's preferences are what make support feel comfortable rather than intrusive.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Not every care agency in Wales operates the same way, and it's worth understanding the difference. We're a fully managed service, which means our office-based team handles everything: care planning, scheduling, Care Professional recruitment, training, and ongoing quality checks. For families, this means you're not left coordinating things yourself or managing Care Professionals directly. Our team handles payroll, holiday cover, insurance, and regulatory compliance. We're registered with and regulated by Care Inspectorate Wales, so you can be confident that the care being delivered meets recognised national standards. If something changes with your relative's needs, we adjust the care plan and communicate that across the team promptly, so there are no gaps in understanding or continuity. There's always someone available to speak to during office hours, and we have on-call support outside of those times. Families have one point of contact for everything, which keeps things straightforward and removes unnecessary stress.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Wales is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreOur home help services in Wales provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Wales could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Wales, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Wales is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreDiscover personalised, flexible personal care for older adults in Wales, from compassionate Care Professionals focused on encouraging independence.
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Learn moreDiscover personalised, flexible arthritis and mobility care for older adults in Wales, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible stoma care for older adults in Wales, from compassionate Care Professionals focused on encouraging independence.
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Learn moreWe also provide for: arthritis & mobility care, cancer care, catheter care, elderly day care, nail care, overnight care, Parkinson's care, personal care and stoma care.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
