Our compassionate dementia care in Newport provides dedicated one-to-one support individually tailored to who they are, what they enjoy, and how they prefer their day to go, so they can continue living well and independently in their own home. Our experienced Care Professionals work closely with families to understand individual routines, preferences and needs, providing consistent, person-centred care that maintains dignity and promotes wellbeing in familiar surroundings.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Newport. Get in touch to find out how we can help you or your loved ones.
We begin by understanding the person: what matters to them, what they enjoy, and what helps them feel at ease. For someone who has always loved being outdoors, that might mean time in a local park or a walk to the allotmentss. Others may prefer quieter moments at home, tending to plants or simply sitting somewhere they feel comfortable. From there, support is shaped around those preferences so each day feels steady and familiar. We help with morning routines, mealtimes, and personal care in a calm, consistent way, keeping things unhurried and easy to follow. At home, we also take a practical approach making sure frequently used items are easy to reach, and organising spaces effectively. We’re regulated by Care Inspectorate Wales (CIW), and every Care Professional completes specialist City & Guilds-assured dementia training before they start supporting clients. Across areas such as Caerleon, Pillgwenlly, and Rogerstone, families can rely on care that is both skilled and genuinely personal, delivered by people who take time to understand each individual.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
When someone is feeling unsure or unsettled, the presence of a calm, familiar Care Professional can make all the difference. Our Care Professionals speak clearly, take things at an unhurried pace, and allow time for response, using gentle prompts and reassuring language to help the moment feel more settled. Each client is supported by a small, consistent team who visit regularly, so familiar faces quickly become part of everyday life. This continuity builds comfort and trust, and we carefully match Care Professionals based on personality and shared interests, helping relationships form naturally rather than feeling formal or clinical. Our team also has specialist dementia communication skills, enabling them to understand changes in mood or behaviour and respond in a way that feels appropriate for the individual. Ongoing training ensures these skills continue to grow, so support remains thoughtful, informed, and responsive to each person’s needs over time.
After each visit, we share clear, honest updates covering what has gone well and anything that feels different. If a Care Professional notices changes in appetite, sleep, or mood, we let you know promptly and talk through what it may mean, so you are never left guessing. As needs change, we adjust support in a timely and considered way. Regular care plan reviews help us adapt care, whether that involves changing visit times, increasing support at certain points in the day, or coordinating with GPs, district nurses, and other professionals involved. We manage this coordination so everything stays connected and easier for families to navigate. You can also speak to our team between reviews whenever you need to. As a provider of dementia care in Newport, we ensure you always have direct access to someone who understands your loved one’s care and can offer clear, reassuring guidance.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Newport provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Newport is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Newport could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Newport, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Newport is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
