In Eastbourne, the familiar sounds of a home and the small details of a life well lived still bring real comfort to someone living with dementia. Our approach to dementia care in Old Town is personal and one-to-one. Care Professionals get to know each client's preferences, their habits, and the things that help their day feel settled and predictable.
Enquire Now
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Eastbourne & Hailsham are proud to provide expert home care in Old Town. Get in touch to find out how we can help you or your loved ones.
A client who has always preferred a particular breakfast, eaten at the same time each morning, will have that routine respected and supported. Our Care Professionals learn these details early on, understanding that personal preferences are essential to maintaining dignity and comfort. Familiar patterns help reduce confusion and anxiety for someone living with dementia. A supported visit to the Towner Art Gallery or afternoon at the Eastbourne Bandstand keeps someone connected to things they've enjoyed locally. Every Care Professional completes specialist dementia training before visiting clients. This comprehensive training covers practical techniques for prompting and supporting with medication, keeping to established schedules. We're regulated by the CQC and our training standards reflect that commitment to quality care. We also look at the home itself. Simple adjustments, like rearranging a kitchen so everyday items are within easy reach or reducing trip hazards, help daily life feel safer and more manageable. Clear labelling of cupboards and good lighting can make a significant difference to independence.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The same Care Professionals visit each client regularly, so over time they become a recognised and welcome presence. A familiar face at the door means the start of each visit is calmer. This consistency also means our Care Professionals notice when something shifts, whether that's a change in appetite, a difference in mood or increased difficulty with a familiar task. Their dementia-specific communication training, assured by City & Guilds, prepares them to respond with patience and clarity, using gentle prompts and calm, steady language when a client is confused or distressed. For a client who has always loved tending to their window boxes, a Care Professional who visits often will know when to offer a hand and when to simply be alongside them. Those small, familiar activities stay part of the week, supported by someone who understands how to help without taking over.
Care plans are reviewed regularly and adjusted as needs develop. We provide dementia care in Old Town, understanding that what works today may need to change in the months ahead. Planning covers increasing visit frequency, introducing support at new times, adapting activities to match changing abilities, or coordinating with health professionals. Our experienced Care Professionals work closely with families to monitor changes and respond appropriately. This might involve adjusting daily routines to accommodate new challenges, modifying communication approaches as the condition progresses, or introducing additional safety measures around the home. We can also liaise with GPs, occupational therapists and other healthcare professionals to ensure coordination. Regular family meetings keep everyone informed about care plan adjustments. We document changes carefully and maintain clear communication so everyone understands the current approach. Our flexible approach ensures care continues to meet your relative's evolving needs whilst maintaining their comfort and dignity at home.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Old Town is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
