Home Instead Basingstoke

From Overton to Odiham and Hartley Wintney to Tadley, we are proud to provide the people of north Hampshire with quality home care that you can trust.

Riverside View, Basing Road,
Old Basing, Basingstoke,
RG24 7AL
01256 840660
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Why Home Instead Basingstoke?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Relationship Based Care in North Hampshire

We are Home Instead Basingstoke. Our approach is to make home care bespoke, personal and relationship-based. We’ll cover your needs, whether it is home help in Hook, dementia care in Baughurst or personal care in Sherfield; we will design a service to provide the support you want, and arrange visits when you want them by a small regular team of caring professionals. Please just give us a ring to discuss how we can help you.
Home Instead client spreading his arms joyfully as his Home Instead carer pushes him downhill in the grounds of a stately home.

Your Local Office

Home Instead Basingstoke

The team here at Home Instead Basingstoke are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Riverside View, Basing Road, Old Basing, Basingstoke, RG24 7AL

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Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    What is home care?
    Personal Care
    Companionship
    Home Help & Housekeeping
    Daytime Care
    Overnight Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Parkinson’s
    Assisting you to rehabilitate at home
    Neurological
    Palliative
    Cancer
    Arthritis and Mobility

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  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Relationship Based Care in North Hampshire

We are Home Instead Basingstoke. Our approach is to make home care bespoke, personal and relationship-based. We’ll cover your needs, whether it is home help in Hook, dementia care in Baughurst or personal care in Sherfield; we will design a service to provide the support you want, and arrange visits when you want them by a small regular team of caring professionals. Please just give us a ring to discuss how we can help you.
Home Instead client spreading his arms joyfully as his Home Instead carer pushes him downhill in the grounds of a stately home.
Two women, one older and one younger, smiling and embracing each other at a table with two mugs. - Home Instead

We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.

Jane, client's daughter

A young woman serves tea to an older woman in a plant-filled garden setting. - Home Instead

Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.

Shirley, client's daughter

A young woman helps an elderly woman with her coat in a cozy hallway, with a lamp and flowers on a table nearby. - Home Instead
I have found Home Instead (Basingstoke) to be excellent in all respects. The carers are empathetic to my wife’s needs, very caring, knowledgeable, conscientious and very affable. The management act very professionally and beyond what I would have expected, referring my wife to the local surgery when necessary.

Edward, client's husband

Two women smiling at a bowling alley, one elderly holding a bowling ball, the other younger with her hand on her shoulder. - Home Instead
Amazed how these carers continue to be consistently ‘on time’ with visits. They always arrive with a smile and more often than not a ‘chirpy’ remark to brighten my day. I have been using this care provider for two years and three months and would not have stayed for so long if I was not very satisfied with the quality of care they provide, not just to my wife, who lights up when they come, but also to myself.

David, client's husband

Two women sitting on a wooden bench, laughing and enjoying a moment together against a leafy background. - Home Instead
Home Instead Basingstoke are very friendly, professional and conscientious. They have provided wonderful home visits and care for my mother, who is in her nineties. She greatly enjoys their visits and they are very caring and friendly. The care staff are very good and the management team run the organisation very well in my experience, and they have all been flexible, understanding and very dependable. They have maintained their high standards consistently despite the huge challenges that Covid has added to their workload. We are very grateful for the service they provide.

Guy, client's son

Elderly couple sitting on a couch by a window, laughing and holding hands, with a plant in the background. - Home Instead

Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.

David, client's son

Two elderly women walking outdoors, smiling and holding hands on a leafy path with trees in the background. - Home Instead
This highly professional team have looked after my mother for a couple of years. The team all demonstrate a passion for care and going the extra mile. Some of the carers became close friends to Mum. They not only provided first class care but demonstrated considerable empathy and patience. They would encourage Mum to talk of her time in the Women’s Royal Navy Service, of the family growing up and of all her memorable experiences. The visits became a social highlight for her as well as for providing essential care.

Richard, client's son

Home Instead client blowing out candles on her birthday cake, watched by her smiling Home Instead carer
Home Instead was recommended to me when it was obvious that my mum needed extra help at home. My mum was very against having someone from outside helping her but when Home Instead came along for the initial meeting my mum warmed to them straight away. They started caring for Mum and were excellent, they turned up on time, did extras like making Mum a sandwich at lunchtime and really took the strain off my husband and me.

Sandra, client's daughter

An elderly woman and a younger woman smiling while looking at a tablet device together in a cozy living room. - Home Instead
The carers are highly professional, conscientious, empathetic and very caring.  They provide first-class care to my 91-year-old mother which allows her to live independently in her own home.  There has always been a continuity of the same carers over the past year, which has been good for Mum. I highly recommend this professional caring company.

Ann, client's daughter

Home Instead clients sitting together on the sofa at home
Home Instead carers are doing a very good job of looking after two elderly people, both suffering with dementia. Without the carers’ daily visits, these two elderly people simply could not continue to live at home, as they cannot prepare food, hot drinks, or be trusted to take their medication. Also these two elderly people need help keeping themselves washed and dressed in clean clothes, and their home clean and tidy. The home care that Home Instead provides really does make the difference between living in the family home and going into a nursing home.

Paul, nephew of clients

Home Instead live-in carer prepares lunch with her Home Instead live-in care client
Home Instead provide daily visits to care for my mother in law, who has Alzheimer’s and other mental health issues.
Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.

Jo, client's daughter in law

Home Instead carer with her client sitting on a bench in a garden centre

We really appreciate the service offered by Home Instead in supporting my mother in her
own home; my mother likes all the care personnel that visit and she looks forward to
their visits. We were delighted that Home Instead took the trouble to find out what my
mother likes to do and her interests, and care personnel are a good ‘match.

Client's daughter

Home Instead carer playing a game of draughts with her client

I am enjoying the friendly professional and helpful company of my two live in carers
who interchange fortnightly.

Barbara - live-in client

Home Instead clients sitting together on the sofa at home

I have been involved with Home Instead Basingstoke, initially through Let’s Move, for four years and have met many of the staff and found them very pleasant and helpful.

Bob on behalf of his partner, Beryl

Home Instead carer with her client taking a selfie in a garden centre

Very pleased with the care . Every effort is made to provide good continuity of care with
any new carers introduced to our father with an existing carer that dad is familiar with.
The carers arrive on time, are kind, friendly, respectful and provide dad every support
to allow him to stay in his own home. Thank you

Client's son, Neil

Home Instead carer serving breakfast to her Home Instead client

We started using Home Instead care team in June last year and I couldn’t have asked
for anything more from them. Right from the initial interview when they came to
meet us we were impressed with them. They seem to have found those ‘Goldilocks’
qualities of having excellent skills, knowledge and efficiency appropriate to the job,
while being kindness itself, not only to my husband who needs the care but also in
offering much needed support to me. I could not ask for more.

Anne, wife of a client

Home Instead carer and her client preparing a meal together

My family did a lot of research before selecting Home Instead. I am very pleased with
their choice of care company.

Kevin, Home Instead Basingstoke client

Our Community Partners

  • The Disability Forum Basingstoke & District logo with abstract pink symbol on white background. - Home Instead
  • Mind Andover - Home Instead
  • Logo and vision statement of a community center with diverse handprints, text reads: "Our Vision: a community where every individual is included... - Home Instead
  • Age UK logo with a colorful ribbon design above the words "age UK" on a white background. - Home Instead
  • Age Concern Hampshire logo with "AGE" in purple and "concern Hampshire" in light green and purple text. - Home Instead
  • Parkinson's UK - Home Instead
  • Alzheimers Society
  • White "Basingstoke Voluntary Action" text and a check mark on a blue background. - Home Instead

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