At Home Instead, we provide personalised dementia care in West Town that’s as unique as the people we support. Our approach to dementia care focuses on the individual, recognising that each person’s journey is different, whether they’re experiencing early-stage memory challenges or requiring more comprehensive support. We spend at least an hour with each client during every visit, allowing genuine relationships to flourish through our careful matching process that connects Care Professionals and clients based on shared interests and personalities. Our CQC ‘Outstanding’ rating reflects our commitment to excellence, while our “No Uniform” policy helps create a more relaxed, friendly atmosphere.
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Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Havant are proud to provide expert home care in West Town, South Hayling. Get in touch to find out how we can help you or your loved ones.
Living with dementia doesn’t mean leaving the comfort and familiarity of home, which is why our care is designed to support independence for as long as possible. Our Care Professionals understand how important routine and familiar surroundings can be for reducing anxiety and confusion, particularly as dementia progresses. We’re trained to adapt our approach as needs change, supporting with gentle reminders, meal preparation, medication prompts, or simply providing meaningful companionship to prevent isolation. Most importantly, we respect each person’s dignity and preferences, creating a supportive environment where they feel understood and valued rather than defined by their condition.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our support extends beyond the home, helping clients stay connected to the West Town community they love. We regularly accompany clients to local dementia cafés and social gatherings listed in our specially created ‘What’s On Where’ Guide, which we’ve distributed throughout Havant to help the elderly community find suitable activities. Our Care Professionals might support a gentle stroll around Staunton Country Park or accompany clients to relaxing afternoon tea at The Spring Arts Centre, where the quiet atmosphere suits those who might find busier environments overwhelming. We also partner with local Fall Prevention Teams and help clients participate in gentle exercise classes specifically designed to maintain mobility and independence.
We are led by Mark, our Director and Registered Manager, who brings nearly 20 years of experience in the ageing sector from his previous senior roles at Help The Aged and Age UK before establishing Home Instead Havant in 2015. Our leadership team all have personal experience caring for family members, bringing genuine empathy and understanding to the challenges families face when supporting loved ones with dementia. We directly employ all our Care Professionals (never using agency staff), providing them with City & Guilds-Assured Dementia Training. Our office in Havant is always open for families to pop in for advice, a chat, or to meet our friendly team who understand the local community inside out. Our community involvement ensures we’re integrated into the local dementia support network across West Town and the wider Havant area. We run weekly Love to Move sessions at The Pallant Centre in Havant – seated exercises to music that help slow dementia progression and improve symptoms, while offering a supportive space to socialise. Our team also delivers scam awareness talks and dementia workshops at local venues, giving families practical knowledge and support strategies. We work closely with local Primary Care Networks and hospital discharge teams to ensure smooth care transitions, and our regular attendance at dementia cafés and carer support hubs keeps us accessible to those who need us.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in West Town, South Hayling is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
