Home Instead Eastbourne & Hailsham

Achieving our mission to be the stand-out provider of home care for people in Eastbourne, Hailsham and surrounding areas.

Unit E, Dittons Business Park,
Dittons Road, Polegate, Eastbourne,
BN26 6HY
01323 916901
Enquire about care

Why Home Instead Eastbourne & Hailsham?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Soraya Cottrell

    Soraya Cottrell

    Owner and Director of Care

    Soraya is driven by a desire to give back and help improve lives.
  • Ian Cottrell

    Ian Cottrell

    Owner and Managing Director

    Ian believes in the benefits of supporting independence and the peace of mind it brings for family.
  • Carly Cottrell

    Carly Cottrell

    Recruitment Manager

    Carly is proud to make a difference, building relationships and recruiting exceptional people.
  • Amanda Boniface

    Amanda Boniface

    Care Consultant

    As a Care Consultant, Amanda onboards new clients and ensures their introduction to Home Instead runs smoothly
  • Alivia

    Alivia

    Deputy Care Manager

    Alivia supports Care Professionals on their journey and ensures we are providing the highest quality care to clients.

Award-winning service you can rely on

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Home support services tailored to who you really are

We tailor our home support services to your needs, and to your likes - to who you really are! In recognition of our expertise in bespoke home care, we are the first privately owned home care provider in East Sussex to be rated Outstanding by the Care Quality Commission. Proud to deliver the very best model of care to all our Clients. Companionship in Meads? Home Help in Herstmonceux? Specialist support in East Dean? We are here to help.
Home Instead Eastbourne

Your Local Office

Home Instead Eastbourne & Hailsham

The team here at Home Instead Eastbourne & Hailsham are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Unit E, Dittons Business Park, Dittons Road, Polegate, Eastbourne, BN26 6HY

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Daytime Care
    Companionship
    Overnight Care
    Home Help & Housekeeping
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Parkinson’s
    Arthritis and Mobility
    Cancer
    Palliative
    Assisting you to rehabilitate at home

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Home support services tailored to who you really are

We tailor our home support services to your needs, and to your likes - to who you really are! In recognition of our expertise in bespoke home care, we are the first privately owned home care provider in East Sussex to be rated Outstanding by the Care Quality Commission. Proud to deliver the very best model of care to all our Clients. Companionship in Meads? Home Help in Herstmonceux? Specialist support in East Dean? We are here to help.
Home Instead Eastbourne
Daughter caring for father

Home Instead Eastbourne & Hailsham offers a first class and professional care service, we have absolutely no complaints or issues.

Dennis T: Client's husband

Being a Family Carer: Getting Support with Ageing Parents | Home Instead

They always go above and beyond and built an amazing relationship with her, they really treat her with dignity and the utmost care. I would never go anywhere else or recommend anyone else for home care visits.

Katie A: Client's Great-Niece

Six elderly people sit around a festive table, holding wrapped gifts and smiling at the camera. - Home Instead

Mum and Dad considered them (Home Instead Care Pros) part of the family and spent many a happy hour not just being looked after, but also treated with kindness and respect.

Teresa C: Clients' Daughter

Two people stand by a decorated Christmas tree with gift packages on the floor in an office setting. - Home Instead

The service this company provides is outstanding, the carers are professional, friendly, caring and always go the extra mile.

Christine W: Client's Daughter

Our Community Partners

  • Eastbourne Dementia - Home Instead
  • Logo of the Wealden Dementia Action Alliance with three blue forget-me-not flowers. - Home Instead

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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