Home Instead Monmouth, Abergavenny & Pontypool

Office 8, Apex House,
Wonastow Road Industrial Estate (East), Monmouth,
NP25 5JB
01873 772772
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Why Home Instead Monmouth, Abergavenny & Pontypool?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Karen Clatworthy

    Karen Clatworthy

    Owner - Managing Director

    I opened Home Instead Newport, Cwmbran and Chepstow in October 2017. I am passionate to ensure all our elderly in the community have the best quality of care. We at Home Instead Newport, Cwmbran & Chepstow are the people who will always find a way to support you.
  • Laura Clatworthy

    Laura Clatworthy

    Owner - Operations Director

    High-quality care has a hugely positive impact on people's lives and it is something that I take pride in, it’s a real privilege to be part of a team that enhances people’s lives every day.
  • Nesta Bishop

    Nesta Bishop

    Registered Care Manager

    Nesta started her care professional journey in 2019. Since then, she has advanced from her role to Care Coordinator and now become our Registered Care Manager for the Newport & Monmouthshire branches.
  • Cindy Plant

    Cindy Plant

    Deputy Care Manager

    My journey with Home Instead began five years ago as a Care Professional. Since then, I’ve grown through training and support—first stepping into the role of Care Coordinator, and now proudly promoted to Deputy Care Manager.
  • Jennifer Booth

    Jennifer Booth

    Client Care Coordinator

    I've worked in Home Instead for 4 years as a Care Professional, and now looking forward to supporting my team as their Client Care Coordinator.
  • Christina Farmer

    Christina Farmer

    Client Care Coordinator

    Christina Started her journey with Home Instead in 2019. Christina is part of our Client Care Coordinator team. The role of a Client Care Coordinator is to support both Client and Care Professional in the community.
  • Jenna Elms

    Jenna Elms

    Compliance Coordinator

    Jenna joined the Home Instead team in September 2023. Jenna is responsible for all aspects of office administration, supporting the team and being reactive to the business needs.
  • Pauline McCarthy

    Pauline McCarthy

    Care Consultant

    Pauline Joined Home Instead in October 2020. Pauline's is our Client Consultant. The role of the Client Consultant is to understand the needs of a new client and create a bespoke package of care with the Care Manager.
  • Ada Clatworthy

    Ada Clatworthy

    Front of House

    Ada's main role is to greet all guests with a wagging tail! She does get distracted by squirrels and forgets about her duties if she sits in the window too long!

Award-winning service you can rely on

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Your Local Office

Home Instead Monmouth, Abergavenny & Pontypool

The team here at Home Instead Monmouth, Abergavenny & Pontypool are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Office 8, Apex House, Wonastow Road Industrial Estate (East), Monmouth, NP25 5JB

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Daytime Care
    Companionship
    Home Help & Housekeeping
    Overnight Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Parkinson’s
    Cancer
    Arthritis and Mobility
    Palliative

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  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

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A woman with a nametag applies makeup to an elderly person seated in a bright, modern room. - Home Instead

Home Instead has done a fantastic job in gaining the trust of not only their client but also her husband, her health has improved as a result – this is a real achievement for them both.

Sally

Two elderly men having a conversation over coffee at a wooden table in a room with framed art on the walls. - Home Instead

I wanted to let you know how delighted my Father is with the attention he is receiving from Home Instead. He enjoys the company of you all and is very grateful for what you do, and the sympathetic, understanding, way that you go about things. We have less worry and can see such an improvement in his demeanour and the cleanliness of his home; for which, thank you very much!

 

Mr H

A caregiver chats with an elderly man while baking in a bright, sunlit kitchen with large windows. - Home Instead

On the whole, I am very pleased with the care I receive. All the carers are friendly and professional also well trained. The phone is always answered promptly and they have been excellent in providing additional care at short notice.

Mrs W

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

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