Personal care is one of the most important ways we help people stay independent at home in Penrhyn, Abergele and Rhyl. We understand that needing help with washing, dressing or bathing isn't always easy – it's a sensitive step that deserves time, patience and understanding. Our minimum one-hour visits give your loved one unhurried support from Care Professionals who take time to understand their preferences and routines. As a Care Inspectorate Wales regulated provider, our focus on dignity and respect helps people feel comfortable and confident receiving the support they need.
Personal care that supports independence at home
As personal care becomes more challenging, our support can help your loved one stay in their own home for longer. We match Care Professionals based on skills and personality, so help with things like bathing and dressing feels safe and comfortable.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can feel confident that they will provide respectful, professional and discreet personal care.
Help with complex personal care needs
No matter how clinical their personal care needs are, our Care Professionals provide support to make your loved one feel comfortable at home - from catheter care to stoma management, we can ensure excellent personal hygiene every day.
Sensitive, comfort-focused support
We understand it can be uncomfortable having a stranger manage your personal care, so we make visits feel warm and friendly, while remaining mindful of your loved one's emotions - everything we do focuses on protecting their dignity and wellbeing.
Home care in Wales supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
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Getting ready for the day should feel relaxed and comfortable. Our Care Professionals can support everything from choosing clothes and styling hair to help with bathing and showering. We understand how personal these moments are – that's why we always endeavour to send the same Care Professions for each visit, so you'll always know who is arriving. This continuity is something our clients really appreciate and means we are able to learn the little details that matter to our clients, such as their evening routine or how they take their medications, making each visit feel natural and comfortable.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Supporting personal care takes both skill and sensitivity. In our Colwyn Bay office, we've created a dedicated training room where Care Professionals learn practical techniques and skills, using real mobility equipment to be expertly taught safe movement and mobility assistance methods, building confidence in supporting people comfortably. This hands-on experience, combined with training in dignity and independence, ensures our team brings both expertise and understanding to every visit.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We work closely with health professionals, pharmacists and rehabilitation therapists across North Wales to coordinate care effectively. Regular wellbeing events bring together healthcare providers and community services, helping families access additional support when needed, and through our connections with the NHS Falls Prevention Team and other local services, we ensure your loved one's changing personal needs are met with professional, coordinated care.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
