Staying at home with the right support means daily life can carry on much as it always has. Our Cardiff home care covers companionship, getting out and about, personal care, light housekeeping, and meal preparation. Support also extends to mobility assistance and help with appointments. Whether someone needs a few visits weekly or more regular care, support is shaped around their routine, preferences, and what matters most.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
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Home care in Cardiff
Home care in Cardiff supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
A lot of what we do comes down to helping people keep doing the things they enjoy and that matter most to them. That might mean picking up a knitting project together, heading out for lunch at a favourite local spot, or spending a relaxing afternoon watching the rugby. Our Care Professionals hold accredited qualifications and complete ongoing training, so they're well prepared for the practical side too, from personal care and medication reminders through to spotting health changes and supporting daily routines.
Getting out regularly is essential for feeling like yourself and maintaining important community connections. For some clients, that's a leisurely walk through Bute Park, feeding the ducks or enjoying fresh air. For others, it's meeting a friend for coffee, browsing city centre shops, or joining Re-engage social groups that run across Cardiff for people aged 75 and over. Our Care Professionals are carefully matched to clients based on shared interests and personality, ensuring we create genuine companionship that makes all the difference to quality of life.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
We have a minimum visit time of one hour for a good reason. Fifteen-minute visits mean rushing through tasks, watching the clock, and leaving before any real conversation can happen. With a full hour, there's time to do things properly and maintain the personal connection that makes such a difference.
That might look like helping someone get dressed at their own pace, preparing a meal together rather than reheating something quickly, or sitting down afterwards to read the paper and catch up on a programme. There's also time for conversations about family, current events, or how someone's feeling. Our Care Professionals don't wear uniforms either, so visits feel more like having someone familiar round.
When care isn't rushed, people stay more involved in their routines and daily activities. They do more for themselves because there's time and encouragement, rather than having things done for them because it's quicker.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Cardiff Team is With You Through Every Step
When comparing care agencies in Cardiff, it's worth looking at how the service actually runs day-to-day. We operate as a fully managed service, which means our office team handles everything behind the care itself.
The team supporting Cardiff manages scheduling, so clients consistently see the same Care Professionals. They carry out regular quality checks, review care plans as needs change, and keep families updated without anyone having to chase for information. This includes proactive communication about adjustments to the care routine or scheduling changes. We're regulated by Care Inspectorate Wales (CIW), and their inspections help maintain our standards.
Every Care Professional is employed directly by us and receives full training and ongoing support. Families have a single point of contact for anything they need, and our team responds quickly if circumstances change. Whether it's a temporary adjustment or longer-term change in needs, our local office ensures continuity remains the priority.
Our dementia care in Cardiff is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Cardiff could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Cardiff, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Cardiff is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.