Starting to receive Companionship or home help can be the first big hurdle to cross for many of our clients when accepting that they may need some assistance. The need for support could be as a result of the loss of a driving licence, a decline in confidence or mobility due to recent falls, poor vision due to cataracts or macular degeneration or sadly due to being recently widowed. It can take time to accept help so many clients start with small block visits of companionship or home help to start the process of getting used to visitors coming to the home.
Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
Home care in Wales supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Maesteg , Tonypandy , Porthcawl , Pencoed , Treorchy and the surrounding areas
We provide award winning care in Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth and the surrounding areas
We provide award winning care in Cardiff , Trowbridge , Roath , Cathays , Llanrumney and the surrounding areas
We provide award winning care in Barry , Penarth , Ely , Splott , Dinas Powys and the surrounding areas
We provide award winning care in Wrexham , Burntwood , Buckley , Connah's Quay , Flint and the surrounding areas
We provide award winning care in Christchurch, Castleford, Chepstow, Caldicot Caerleon and the surrounding areas
We provide award winning care in Colwyn Bay , Rhyl , Prestatyn , Llandudno , Abergele and the surrounding areas
We provide award winning care in Caerphilly , Pontypridd , Porth , Church Village , Llantrisant and the surrounding areas
We provide award winning care in Swansea , Gorseinon , Bishopston , Pontarddulais , Gowerton and the surrounding areas
Many of our clients fall into two groups; the first is those that are used to attending local activity or hobby groups and luncheon groups and the second are those that have always socialised with their spouse or small social groups of friends. As we age our groups often become smaller and are relatives can become more lonely. Our Community Engagement Coordinator can discuss local groups or outings which you may like to attend with your care professional, or can discuss the options of activities in the home to help keep you engaged and active.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Your carer is fully equipped to help you stay active, connected, and involved in the community by accompanying you to medical appointments, shopping trips, lunches, or even special day trips. Care Professionals are always happy to support your personal routines—including taking you to church and staying with you if you wish. Of course, on days when you prefer to stay home or aren't feeling up to going out, your carer can easily step in to run errands, pick up prescriptions, or handle your shopping for you.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Care Professionals become familiar with your family member's usual habits and preferences, noticing if something seems different and making adaptations to care quickly. Our office team in Colwyn Bay provides reliable support seven days a week, whether it's adjusting visit times or answering questions about care. We take pride in looking after our team through regular training and recognition, knowing happy Care Professionals provide the best support. That same attentiveness shapes how we stay connected to the wider community too. You'll find us chatting with local families at the Denbigh and Flint Show or hosting well-being events at Colwyn Bay Cricket Club. Our clients love it when their Care Professionals help tend to their gardens, we've even had some wonderful greenhouse projects flourish this year. Through our close work with local healthcare professionals, the Alzheimer's Society and NHS Falls Prevention Team, we've built strong connections that help our clients stay involved in community life. Our regular health and well-being events bring together local services and support groups, creating friendly spaces where families can find us and the help they need locally.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Wales provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Wales is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Wales could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Wales, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Wales is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
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Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
