A preferred chair by the window, familiar sounds, and small constants like these bring real comfort when memory becomes less reliable. Our approach to dementia care in Wales centres on one-to-one support, matched to each person's habits, preferences, and personality. We work alongside clients in their own homes, helping them continue living the way they choose, with the right level of support in place from the start.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Home care in Wales supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Maesteg , Tonypandy , Porthcawl , Pencoed , Treorchy and the surrounding areas
We provide award winning care in Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth and the surrounding areas
We provide award winning care in Cardiff , Trowbridge , Roath , Cathays , Llanrumney and the surrounding areas
We provide award winning care in Barry , Penarth , Ely , Splott , Dinas Powys and the surrounding areas
We provide award winning care in Wrexham , Burntwood , Buckley , Connah's Quay , Flint and the surrounding areas
We provide award winning care in Christchurch, Castleford, Chepstow, Caldicot Caerleon and the surrounding areas
We provide award winning care in Colwyn Bay , Rhyl , Prestatyn , Llandudno , Abergele and the surrounding areas
We provide award winning care in Caerphilly , Pontypridd , Porth , Church Village , Llantrisant and the surrounding areas
We provide award winning care in Swansea , Gorseinon , Bishopston , Pontarddulais , Gowerton and the surrounding areas
A good morning starts the way it always has. For one client, that's tea before anything else, made exactly how they like it. Another person prefers getting dressed in a particular order. Our Care Professionals learn these patterns and keep things predictable and reassuring. We're regulated by Care Inspectorate Wales (CIW), and every Care Professional completes specialist dementia training before they begin supporting clients. The training includes practical skills like medication prompts, keeping to schedules, and liaising with pharmacies or GPs when needed. We also provide guidance on home safety: identifying trip hazards, improving lighting in hallways and stairways, and rearranging kitchens so everyday items sit within easy reach. In Ceredigion, a Care Professional might support a visit to a Befriending Life Links session, giving someone the chance to enjoy friendly conversation in a relaxed setting. Over in Pembrokeshire, joining the Rainbow Ramblers for a gentle coastal walk helps clients stay active and connected to the Welsh countryside.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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When someone living with dementia becomes confused or upset, our Care Professionals stay calm, speak clearly, and give the person time to process what's happening. They don't rush or correct. Using patient, simple language and following the person's lead until the moment passes are second nature to them. We prioritise the same Care Professionals visiting regularly, so clients see faces they recognise. Matching is based on personality and interests too, not just availability. A client who's always loved gardening might be paired with a Care Professional who's happy to help them tend their window boxes on a sunny afternoon. Every Care Professional holds City & Guilds assured training in dementia support, with ongoing development keeping their skills current. For a client in Llanelli, that might mean someone who knows the town well enough to suggest a walk to a favourite spot or accompany them to a local coffee morning.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
As dementia progresses, the support someone needs will change. We help families plan ahead through regular care plan reviews, looking at what's working and what might need adjusting in the weeks and months ahead. GPs, pharmacists, and other healthcare services stay coordinated so nothing falls through the gaps. Families receive regular updates, and we're available to answer questions between visits. If something changes, we share that information promptly so nobody is left guessing about how their loved one is getting on. As an example, if a client starts finding evenings more unsettling, we can introduce additional support during those hours, extending visits or adjusting their timing. Our dementia care in Wales adapts as needs shift, with the same attentive approach throughout. Care plans are reviewed with input from families, so the support in place always reflects where things are now and what matters most to the person receiving care.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Wales provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Wales is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Wales could be an excellent alternative to a care home.
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Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Wales is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
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Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
