Looking for high-quality, personalised home care in Gresford, Marford, Rossett or Holt? At Home Instead Wrexham, we’re proud to support older adults in the local area with warm, respectful, and reliable care that’s designed to feel like family. As a family-run care provider, we go beyond traditional services by focusing on companionship, trust, and a commitment to each person’s wellbeing. Owned and managed by Matthew and Samantha Murray-James, our local team is passionate about delivering home care that never feels rushed or impersonal. We take the time to get to know every client, creating personalised care plans that support independence, comfort, and dignity.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Wrexham & Flintshire East are proud to provide expert home care in Gresford. Get in touch to find out how we can help you or your loved ones.
We offer a comprehensive range of home care services in Gresford, Marford, Rossett and Holt tailored to suit the unique needs of each client. Whether you need a little help around the house or more complex care, we’re here to support you every step of the way. Our services include: Personal care and frailty support Light housekeeping and home help Dementia and memory care Medication assistance and meal preparation Shopping, companionship, and outings Transport to appointments and social visits Live-in care as an alternative to care homes All care plans are flexible and designed with the client’s needs and preferences at heart.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Every person is different, and so is every care plan we provide. We take time to understand each client’s routine and personal interests. This allows us to offer completely tailored support, helping older adults in Gresford to maintain their independence and enjoy life at home for longer. Here’s how our approach stands out: Longer visits to allow time for conversation and meaningful connection No uniforms, so our visits feel friendly and informal-not clinical Personal introductions before care begins, so clients feel comfortable and safe Consistent care professionals to build trust and continuity We also provide access to our secure Family Portal, where loved ones can instantly view notes and visit details in real-time.
All of our care professionals are directly employed and undergo extensive training that meets Care Inspectorate Wales standards. That means you can rely on a team that's not only qualified and skilled, but also caring, reliable, and supported every step of the way. We take full responsibility for training all care professionals to deliver a high quality service, managing holidays, sickness, and ongoing care continuity, and ensuring every visit meets the highest standard of quality and safety. Unlike independent micro-carers, who have no obligation to complete training and competency assessments laid out by Welsh RISCA regulations, we are fully monitored and regulated, giving you complete peace of mind. Home Instead also goes beyond daily care tasks, we help older adults in Gresford, Marford, Rossett and Holt to stay socially connected and active. Whether it's accompanying clients to a local event, supporting hobbies at home, or providing friendly conversation over a cup of tea, we believe in holistic care that supports emotional and social wellbeing. We also work closely with clients and families to explore funding options such as Direct Payments through local authorities, many of whom use these payments to cover a portion of their care fees. Additionally, our Live-in Care service offers 24-hour support, allowing clients to remain in the comfort of their own home while receiving full-time personalised care.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
