Home Instead has proudly expanded its support services to families across Newport, Chepstow, Cwmbran, and the charming area of High Cross. What began as a family-run business has evolved into a respected premium care provider, dedicated to serving our local communities. We are grateful to have earned the trust of families in these areas, as reflected in our outstanding rating of 9.9 out of 10 on homecare.co.uk. High Cross, known for its peaceful residential neighbourhoods and close-knit community, is an important part of our service area. We take pride in being part of this welcoming community, providing compassionate care to local families who depend on our support. Our recognition as one of Wales’ Top 20 Home Care Providers highlights our commitment to excellence. However, what truly matters to us are the meaningful connections we build between our valued clients and our dedicated Care Professionals. Each day, they make a genuine difference in the lives of those they care for, creating a supportive environment that feels like family
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in High Cross. Get in touch to find out how we can help you or your loved ones.
At our organization, we take the time to understand not only our clients’ health needs but also the little things that enhance their daily lives in Highcross. Whether it’s enjoying a walk leading towards the fourteen locks or assisting with household tasks, we are dedicated to creating personalized care packages that allow us to support our clients wholeheartedly. We offer a wide range of support from companionship, Dementia Care, Personal Care and Live in care - to name a few. Highcross, known for its friendly community and proximity to beautiful green spaces, provides a welcoming backdrop for our services. Our Care Professionals undergo comprehensive training at our local office, ensuring they are well-prepared to meet the specific needs of our clients. We recognize the importance of consistency, which is why you will always see familiar faces who truly understand your routines and preferences.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead High Cross contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Being an active part of the High Cross community is essential to leading a fulfilling and content lifestyle. The area benefits from excellent transport links, including Pye Corner train station in Rogerstone and various bus routes that connect High Cross residents to wider communities across Wales. At Home Instead, we encourage regular social engagement to help reduce loneliness, enhance both physical and mental well-being, and promote a happier, more rewarding life. Our Care Professionals assist clients in participating in community activities, especially if there are clubs or social events at the High Cross Community Hall.
At Home Instead, our primary focus is on our clients, and we're dedicated to delivering outstanding care through ongoing training and professional development for our entire staff. We take a personalised approach, carefully pairing care professionals with clients based on their specific needs, tailoring packages whether that's Dementia Care, Companionship Care, or Sleep-in or Wake-in night care, with training conducted at our offices. Staying connected with our local community is just as crucial to our clients' wellbeing. Many of the activities we organise or take part in, from casual walks around town to local events and coffee meetups, are open to community members too, and our memory cafes help reduce isolation among older residents. Our involvement in events like the Elvis tribute, Santa to Seniors, and agricultural shows highlights our commitment to community engagement, and we're always looking to introduce more events in the Highcross area. Our recent event at Stow Park Community Centre, close to Highcross, was a great opportunity to connect with locals, and Highcross itself is a historic area well worth exploring.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
