Home Instead has proudly expanded its support services to families across Newport, Chepstow, Cwmbran, and the charming town of Caldicot. What began as a family-run business has blossomed into a recognized premium care provider, dedicated to serving our local communities. We are honoured to have earned the trust of families in these areas, reflected in our impressive rating of 9.9 out of 10 on homecare.co.uk. Our recognition as one of Wales’ Top 20 Home Care Providers is a testament to our commitment to excellence. However, what truly matters to us are the meaningful connections we foster between our valued clients and our dedicated Care Professionals. Each day, they make a genuine difference in the lives of those they care for, creating a supportive environment that feels like family. In Caldicot, with its rich history and vibrant community, we are excited to continue building these important relationships and providing exceptional care to those who need it most.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Caldicot. Get in touch to find out how we can help you or your loved ones.
At our organization, we take the time to understand not only our clients’ health needs but also the little things that enhance their daily lives in Caldicot. Whether it’s enjoying a gentle stroll through the beautiful Caldicot Castle grounds, assisting with household chores, or picking up medication from a local pharmacy, we are dedicated to crafting personalized care packages that allow us to support our clients wholeheartedly. We offer a wide range of support from companionship, Dementia Care, Personal Care and Live in care - to name a few. Caldicot, with its rich history and vibrant community, provides a welcoming environment for our services. All our Care Professionals undergo comprehensive training at our local office, ensuring they are well-prepared to meet the unique needs of our clients. We understand that consistency is key, which is why you will always see familiar faces who truly understand your routines and preferences.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Engaging with Caldicot’s local community is essential in maintaining a vibrant and active lifestyle. Our Care Professionals motivate and assist our clients in joining community activities which are accessible or their client needs, whether it’s visiting and shopping in Caldicot Town Centre, participating in a social group, or enjoying a light lunch in the quaint Baguette Shop. These experiences help our clients form meaningful connections and stay socially engaged, which is crucial for their well-being. Caldicot is well-served by a reliable and accessible public transportation network, including buses, trains, and taxis, making it easy for our clients to travel within the town or cross-country. We are always here to support our clients in making the most of these travel options, understanding that navigating public transport can be daunting, particularly for individuals with dementia, and mobility issues
At Home Instead in Newport, Cwmbran, and Chepstow, we prioritize our clients and strive to provide exceptional care and support. We achieve this commitment through continuous training and development for our entire team. Our approach involves carefully matching our care professionals to clients based on their individual needs, ensuring that we effectively address each client’s unique requirements. Whether our clients need Dementia Care, Companionship Care, or Sleep-in or Wake-in night care, we customize our care packages accordingly. Recognizing that each client’s support needs vary, our care professionals benefit from a robust and thorough site-based training program conducted at our offices in Rogerstone, Newport. We greatly value the feedback we receive; below are some comments and reviews from our clients in the area which was collected from our praiseworthy. “I know all the carers go above and beyond with MG and this is very much appreciated. You give MG a sense of wellbeing and a sense of belonging.” Staying connected with our local community is essential to improving the wellbeing of all our clients. Although we offer significant support to our clients, many of the activities and events we organise or participate in also engage community members, whether that's a leisurely stroll around town or a local event or coffee gathering. We also host memory cafes designed to alleviate loneliness and enhance the wellbeing of older residents, and our involvement in events like the Elvis tribute, Santa to Seniors, and agricultural shows reflects our active engagement in the community, with new events always in the works for Caldicot. We're also fond of the Aroma Café and Restaurant and the beautiful Caldicot Castle, and Caldicot itself is a wonderful town well worth exploring.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Caldicot is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
