Home Instead Cardiff North

Starting at St. Mellons, to Thornhill, and over to Llandaff we are proud to deliver high quality care to the people that are living in the different areas of Cardiff.

6 Regents Court,
Nettlefold Road, Cardiff,
CF24 5JQ
029 2056 9483
Enquire about care

Why Home Instead Cardiff North?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Phil Batchelor

    Phil Batchelor

    Franchise Owner

    Phil owns the Cardiff office of Home Instead and has lived in Cardiff for many years. Phil is focused on the Cardiff office on becoming a centre of excellence for Alzheimer's & other dementia care.
  • Gemma Williams

    Gemma Williams

    Care Manager

    Gemma’s role is to ensure that the clients we support receive the highest quality service in a person-centred way that meets their needs and preferences. In her spare time Gemma cherishes spending time with her 3 boys and enjoying spending time at her caravan in the Gower.
  • Simon James

    Simon James

    Deputy Care Manager

    Simon joined Home Instead in July 2014 as a Care Professional and has progressed to Care Manager for Home Instead Cardiff. In his spare time he enjoys listening to music (Cheesy 80’s music especially) and spending time with his family.
  • Susan Lowen

    Susan Lowen

    HR Administrator

    Sue joined the Home Instead team in July 2015. Sue started as a Care Professional and progressed in the company from being a mentor, to a Senior Care Professional, and is now in the office as part of the HR Team doing administration.
  • Bethan Beadle-Jones

    Bethan Beadle-Jones

    Care Supervisor

    Bethan joined the Home Instead team in August 2013. She had been a Care Professional for four years before starting a job in the office as an administrator to the Care Operations team in 2017. Beth was promoted to Care Supervisor in 2024 and loves spending time with clients.
  • Chrissy Darby

    Chrissy Darby

    Community Liaison Manger

    Chrissy has been with Home Instead since 2019. She runs and supports lots of great events for the older generation of Cardiff, Penarth and Barry.
  • Rory McGlennon

    Rory McGlennon

    Staff Scheduler

    Rory joined Home Instead in December 2022 as the Staff Scheduler. Rory has brought his experience as an Assistant Store Manager, over the past 8 years. He chose to join the Home Instead team because he likes the company and many of the values that it has.
  • Our Care Professionals

    Our Care Professionals

    -

    Our Care Professionals are the life line in our business and see our clients on a daily basis. They build up a relationship full of trust with the clients and provide some that interaction that they would not have otherwise.

Award-winning service you can rely on

Award certificate
Award certificate

Your home is important and you should get to stay there

Depending on the service that you are looking for, Home Instead Cardiff has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Rhiwbina, or companionship in Roath, we can also help you with that too. Why not give our friendly team in Cardiff a call to see how we can help you or your loved one today.
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Your Local Office

Home Instead Cardiff North

The team here at Home Instead Cardiff North are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

6 Regents Court, Nettlefold Road, Cardiff, CF24 5JQ

029 2056 9483
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Get in touch today to
see how we can help

029 2056 9483Get in touch

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.

Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Overnight Care
    Personal Care
    Home Help & Housekeeping
    Companionship
    Respite Care
    Daytime Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Parkinson’s
    Arthritis and Mobility

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Your home is important and you should get to stay there

Depending on the service that you are looking for, Home Instead Cardiff has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Rhiwbina, or companionship in Roath, we can also help you with that too. Why not give our friendly team in Cardiff a call to see how we can help you or your loved one today.
Care worker helping an elderly person select clothing in a bright room, mirror reflecting the scene in the background. - Home Instead
Gloved hands filing toenails during a pedicure on a person's foot, with a white towel underneath. - Home Instead

“I cannot thank Home Instead enough for the loving care given to both my parents, since first engaging their services. The company work as a great team from the inside, out.”

Claire, Daughter of Client

Bridging Generations

“I would not hesitate to recommend Home Instead to anyone looking to care for a loved one at home.”

Greg J, Grandson of Client

A colorful branded van is parked on a cobblestone path outside modern city buildings under a cloudy sky. - Home Instead

“Home Instead have been incredible looking after my dad, even under these difficult times the ladies are incredibly caring and friendly and help Dad in every way.”

Kate, Daughter of Client

Smiling woman in glasses holding a box of Cadbury Mini Eggs in a cozy living room. - Home Instead

“My mother speaks very highly of her carer who has been coming to visit her 3 times a week. I am reassured that my mother is happy with the care she receives and enjoys the company. It means peace of mind for me and my family.”

S.R, Daughter of Client

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

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Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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