Home Instead North Wales

Across Conwy & Denbighshire, we are proud to offer expert care services in the comfort of your own home.

Home Instead North Wales,
28-32 Princess Drive, Colwyn Bay,
LL29 8LA
01745 772150
Enquire about care

Why Home Instead North Wales?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Matthew & Sam

    Matthew & Sam

    Owners

    Matthew & Sam are the proud owners of Home Instead North Wales having taken over the business in 2022, alongside their other offices in Wrexham & Flintshire. Their mission is to provide an outstanding home care service across the region.
  • Rebecca

    Rebecca

    Registered Care Manager

    Rebecca is the Registered Care Manager for Home Instead North Wales and oversees the day to day operations of the business.
  • Ffran

    Ffran

    Assistant Care Manager

    Ffran joined the North Wales team in 2025 and will be managing the care journey, ensuring that all our clients receive a high quality, person-centred experience.
  • Becky

    Becky

    Scheduling Coordinator

    Becky joined the team in 2025 and will be overseeing all the scheduling for the clients and care professionals, ensuring that all care visits are managed efficiently.
  • Burdock & Paddington

    Burdock & Paddington

    Empathy Dogs

    Woof! Burdock & Paddington are brothers and joined the team when they were both puppies. Their favourite things are walkies and treats! They both love spending time in the office, meeting and greeting all of our visitors.

Expert Home Care in North Wales

In-home care & live-in care across Conwy & Denbighshire to meet the unique needs of the elderly. Our tailored packages of care include: personal & frailty care, memory support, nutrition & hydration and medication alongside companionship and engagement, preventing loneliness and depression, with one-hour calls ensuring you aren’t rushed. Our carers are fully employed, trained and vetted, small teams offer continuity and consistency of care.

Your Local Office

Home Instead North Wales

The team here at Home Instead North Wales are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Home Instead North Wales, 28-32 Princess Drive, Colwyn Bay, LL29 8LA

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Companionship
    Home Help & Housekeeping
    Personal Care
    Overnight Care
    Daytime Care
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Dementia
    Cancer
    Parkinson’s
    Neurological
    Palliative
    Arthritis and Mobility

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Nail Care
    Catheter
    Stoma
    Simple Wound Care
    Vital Signs Monitoring
    Diabetes Monitoring

    Enquire Now

Search for another Home Instead location

Expert Home Care in North Wales

In-home care & live-in care across Conwy & Denbighshire to meet the unique needs of the elderly. Our tailored packages of care include: personal & frailty care, memory support, nutrition & hydration and medication alongside companionship and engagement, preventing loneliness and depression, with one-hour calls ensuring you aren’t rushed. Our carers are fully employed, trained and vetted, small teams offer continuity and consistency of care.
Two women greet a visitor at the door; one holds a dog while the other stands smiling in a purple sweater. - Home Instead
Client Testimonials

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

Client Testimonial

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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