Home Instead have been providing excellent care for older adults in Pontcanna and surrounding areas since 2009. We exist to help keep our clients living their best lives in the place that means the most to them – their own homes. We are locally owned and managed and are passionate about helping our clients to remain living at home and to offering some extra support and reassurance to their family. Our approach to care is “relationship-centred” – we carefully match our care professionals with their clients allowing friendships to form.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Cardiff North are proud to provide expert home care in Pontcanna. Get in touch to find out how we can help you or your loved ones.
We offer a full range of home care services, including; companionship, preparing a tasty meal, help getting up and ready for the day, support with medication, housework and much more. We can offer support from as little as a few hours per week to daily calls or even 24/7 live-in care which offers an excellent alternative to residential care. We also have significant experience supporting people living with dementia or Parkinson’s and we enjoy partnerships with The Alzheimer’s Society and Parkinson’s UK.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our approach to care is tailored to each client’s individual requirements. We start with a care consultation, where we take time to learn about our client’s life history, things that put a smile on their face and what they hope to achieve with our support. We then carefully select the perfect care professional to visit, allowing relationships based on friendship and trust to flourish. We can increase care support at short notice in response to changed circumstances and have an experienced and skillful management team that provides ongoing support to our care professionals and the families that we help. We are proud to support our clients to remain living at home and to offer reassurance to their family and friends.
Beyond daily assistance, specialised support is available nearby to guide your family through more complex care journeys. This includes gentle, tailored care for conditions such as dementia, Parkinson's, and recovery after an illness, as well as comforting respite care to give family caregivers a well-deserved rest. Our local team works closely with community organisations, offering welcoming workshops and local support networks. Families receive thoughtful guidance every step of the way, making it easy to access all the wonderful resources and assistance available in your area.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
