A tidy, well-maintained home can make everyday life more enjoyable, yet keeping up with household chores often becomes harder with age. Tasks like changing duvet covers, cleaning kitchens, vacuuming, ironing, and taking bins outside may gradually become more demanding, and could cause safety risks for anyone attempting to manage these chores alone. At Home Instead, we deliver personalised home help across Wales, with practical support that reflects your individual needs, routines, and priorities. Your dedicated Care Professional can assist with the household responsibilities that have become more difficult for you as time goes on, always treating your home with the same care and respect that you would. By making everyday life that little bit easier, we help you remain comfortable, confident and independent in the home you know best.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised home help that starts with listening
Your situation is unique - your home help should be too. We match our Care Professionals based on skills, interests and personality, so everything is tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Flexible, unhurried support at home
Whether it's an occasional hour of tidying, or a regular deep clean to make the home safer, we manage chores so you can remain independent in the place you love.
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Home care in Wales
Home care in Wales supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
At Home Instead, we understand that great home help is about much more than completing household tasks. It starts with building trust and providing support that's genuinely personalised to you, so before delivering home help in Wales, we take the time to get to know you properly, understand your routines, and discuss how you'd like to receive support so it makes a significant difference in your daily life. We aim to remove many of the strenuous tasks that cause you stress at home, and we do this by creating a highly personalised plan that takes into account your health and mobility as well as your personal preferences and lifestyle. Your dedicated Care Professional will aim to deliver consistent, reliable assistance that feels familiar to you and takes your preferences and lifestyle into consideration. Plus, our services are provided in accordance with Care Quality Commission regulations and supported by our own internal quality standards, ensuring every visit is delivered to the highest standard and that you can feel confident inviting your Care Professional into your home.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
The best home help creates space for the moments that matter most, so before Home Instead provides any support in Wales, we take the time to understand your personality, interests, and the activities that bring purpose and enjoyment to your life so we can maximise your opportunities to enjoy these. We match you with a dedicated Care Professional whose personality and approach complement your own, helping a trusted relationship to develop through familiar, regular visits. As practical household responsibilities become less demanding, you'll have more opportunities to enjoy your local area and the people in it, such as taking a day trip to a nearby National Trust park with family, joining a class at your local community centre, or meeting a friend for coffee in your favourite spot. Spending quality time with the people who matter most to you can help you stay connected with your local community, which can have a profoundly positive impact on your wellbeing.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Wales Team is With You Through Every Step
Older adults living with disabilities or chronic health conditions often find that managing a home becomes more demanding as time goes on, so at Home Instead, we offer personalised home help across Wales that combines practical assistance with behind-the-scenes support. You'll receive help with strenuous cleaning and tidying tasks from a dedicated Care Professional, while the wider office team organises visit schedules, reviews your service, and makes sure your support continues to adapt as your circumstances change. With experienced people supporting you both in your home and in the local area, you'll have the confidence to continue living independently in familiar surroundings with help always on the other end of the phone.
Our dementia care in Wales is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Wales could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Wales, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Wales is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Discover personalised, flexible arthritis and mobility care for older adults in Wales, from compassionate Care Professionals focused on encouraging independence.