We deliver trusted, relationship-led home care throughout Caerleon and surrounding villages including Ponthir and Llanhennock. Whether living near the Roman amphitheatre or nearby cafes, our clients benefit from care that suits their lifestyle-be it companionship, help with mobility, or specialist dementia support. Our local team understands Caerleon’s community spirit and works to keep clients connected to it.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Caerleon. Get in touch to find out how we can help you or your loved ones.
We offer a full range of services in Caerleon, from everyday support and companionship to complex care for dementia, Parkinson’s, cancer, and palliative needs. Each plan is personalised and delivered with respect. Our carers know the area well and can typically begin helping in Caerleon within 24–48 hours, depending on your needs.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Caerleon’s Roman charm and strong community make it a wonderful place to age with support. We assist clients with trips to Isca Medical Centre or a catch-up at coffiology cafe. Accessing shops or the pharmacy can be daunting without help, but our team ensures safety and ease. Betty, who lives alone with mild dementia, loves her Wednesday trips to the Roman garden. Her Care Professional, Lisa, joins her for a cuppa and a chat at The Village bakery café with local staff who remember her late husband-it’s a weekly highlight that brings joy and familiarity to her life.
Our Caerleon team combines local knowledge with professional care excellence. Each Care Professional is thoroughly trained, from manual handling to dementia care, to manage diverse care requirements and ensure clients receive the best possible support. Their passion for caregiving shines through in their daily interactions, building trust and friendships that make a positive difference in the Caerleon community. Many of our Care Professionals are local people with strong community ties, including mothers, grandparents, and former healthcare workers, all united by their desire to make a difference. We match clients with consistent carers wherever possible to build familiarity and trust, which is especially important for those living with dementia. For families needing more intensive support, we also offer live-in dementia care, a reassuring, round-the-clock option that allows your loved one to remain in the comfort of their home, surrounded by familiar memories, objects, and routines. From the picturesque village centre to the quiet residential areas, we support families across Caerleon with flexible care that adapts as needs change, helping your loved one live well with dementia every step of the way.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Caerleon is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
