Sometimes it’s the little things at home that help – keeping on top of the laundry, preparing nutritious meals, or making sure the cupboards are well-stocked. Across Newport, Cwmbran, Chepstow and surrounding areas, we provide that extra pair of hands that helps people stay comfortable and independent in their own homes. It’s not just about tidying around and hanging out the washing – it’s about having a friendly face pop in regularly, someone who notices if you’re not quite yourself or just fancies a chat over a cup of tea while the washing’s on. As one client told us, having this gentle support makes all the difference to feeling confident at home and brings peace of mind for families.
Personalised home help that starts with listening
Your situation is unique - your home help should be too. We match our Care Professionals based on skills, interests and personality, so everything is tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Flexible, unhurried support at home
Whether it's an occasional hour of tidying, or a regular deep clean to make the home safer, we manage chores so you can remain independent in the place you love.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Newport. Get in touch to find out how we can help you or your loved ones.
Our approach goes beyond housekeeping, with our fully trained staff on hand to notice any changes in our clients’ needs. Many of our clients will add additional personal care or perhaps overnight support as they see our committed and caring approach. While we’ll happily help with laundry, cleaning, and meal preparation, we’re also checking the little things that bring real peace of mind: Are medications being taken? Is the post piling up? Are the bins going out on time? Every client has different routines, so we tailor our support accordingly. Our minimum one-hour visits ensure we have time to do things properly, while our care app can keep families updated after every visit, providing peace of mind even if they live out of the area.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The difference our support makes shines through in the feedback we receive. As one client’s nephew shared on homecare.co.uk, our team helps with “washing his clothes, cooking and keeping his house spotless.” Living three hours away, he particularly values how “they are always in touch and any problems are dealt with promptly.” Whether it’s through our care app or regular phone updates, we keep loved ones informed about every visit, bringing peace of mind even when they can’t be nearby.
Our experienced team takes pride in supporting people with the very best care and support to live well at home. Every Care Professional completes comprehensive training at our local office, learning not just practical skills but also how to spot those little signs that someone might need extra help. Because needs can often change over time, we're always here to adjust the care we provide, whether that's increasing visits, adding new kinds of support, or simply adjusting schedules to better suit someone's preferences. This same attentiveness carries through into how deeply connected we are to our community as a local family-owned business. Our Care Professionals and office team know the area well, from the best local shops to trusted local tradespeople. We work closely with local healthcare providers and community services, ensuring our clients remain connected to their community. Through initiatives like our memory cafés and partnerships with local organisations, we help maintain those important community connections that contribute to overall well-being.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Newport provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Newport is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Newport could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Newport, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Newport is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
