Across Newport, Cwmbran, Chepstow and surrounding areas including Rogerstone, Bassaleg and Allt-yr-Yn, our companionship care helps give people their spark back. As one of Wales’ top-rated providers with a 9.9/10 score on homecare.co.uk, we see how the right support can help someone get their spark back. Our minimum hour-long visits give plenty of time for the things you enjoy or would love to do more of, whether that’s enjoying coffee at a favourite local café in Rogerstone, nipping out with a Care Professional to see familiar places, or simply sharing stories over a cup of tea at home. We take care to match clients with Care Professionals who share their interests, making it easier to keep those important connections to the community.
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Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Newport. Get in touch to find out how we can help you or your loved ones.
When you choose us, you’re choosing a team that truly understands the responsibility of caring for someone special – it’s what inspired us to start providing care in the first place. Our experienced management team work alongside you to create a care plan that’s tailored to our client’s unique needs, adapting them whenever needed because we know how important flexibility is. It’s lovely to see how many of our office team began as Care Professionals – they bring such valuable insights to supporting our clients and their families. As one daughter shared with us, this personal understanding makes all the difference, knowing your loved one’s needs and preferences are always put first.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The positive impact of our companionship care in Newport really shows through in the lovely reviews our clients share on homecare.co.uk: “We had loads of common interests that we gelled straight away, it was a tremendous relief.” This natural connection makes such a difference to daily life, as we see in another family member shared - “My mother was very nervous at the start but now she absolutely loves the time with the support staff and she does more now than she has done over the last few years.” His mother even says her Care Professionals are “like daughters she never had!” It’s heartwarming for us to see how the right companion can help someone rediscover their confidence and independence.
Our companionship care team reflects our commitment to excellence. Each Care Professional is carefully selected and thoroughly background-checked with multiple references. Many have been with us for years. We celebrate work anniversaries and invest in continuous training, and we value our Care Professionals so that our clients continue to see familiar faces they feel comfortable with. Our care support team based at our local office in Newport provides robust support, readily available to adjust schedules or discuss evolving needs. This dedication ensures both clients and Care Professionals feel supported and valued. That same dedication extends into how we help clients stay connected locally too. Some of our clients enjoy a trip out to Cwmbran boating lake to take in the views and a bit of fresh air on a sunny afternoon. Our regular memory cafés create welcoming spaces where people can connect, share experiences, and enjoy activities together. These popular gatherings have featured the Jolly Rogers Community Choir, offering music, reminiscence, and plenty of tea and cake. During the festive season, our "Be a Santa to a Senior" programme brings extra joy to local older people, showing that small acts of kindness can make such a big difference.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Learn moreWe also provide for: arthritis & mobility care, cancer care, catheter care, elderly day care, nail care, overnight care, Parkinson's care, personal care and stoma care.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
