Home care in the North West

We offer home care in the North West that helps our clients stay independent and comfortable in their own homes across areas like Knutsford, Altrincham and Northwich, providing companionship, personal care, and support with daily routines. Whether someone needs a few hours each week or more regular visits, we take the time to get to know each individual. Our care is flexible, reliable, and tailored to the people we support.

Enquire Now
north west home care
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

Select Your Local Office

    • Counties

    Quality, Personalised Home Care in the North West

    When you know the North West like we do, you understand how much the familiar places mean. A walk through Tatton Park’s gardens, a morning coffee at a favourite café in Altrincham – these are the moments that shape each day. Our home care in the North West is tailored to what’s important to each client, supporting them to keep doing the things they love.

    We support older adults with everything from help with meals and medication to companionship throughout the day. Our Care Professionals are trained to work with clients, not for them, encouraging independence at every step. Whether that’s accompanying someone to the shops in Hale village or simply sharing conversation, we adapt to what feels right.

    As a fully regulated care agency in the North West, we’re registered with the CQC and committed to quality support that’s both flexible and reassuring. Every visit is at least an hour, giving our Care Professionals the unhurried time needed to support each client well.

    An elderly woman in a blue cardigan greets a visitor with shopping bags at her front door. - Home Instead

    Award-winning service you can trust

    • Leaders in Care Award
    • awards 2025
    • PRTA 2025 Logo - Home Instead
    • Green graphic stating "95% of clients recommend" with a note about a 2025 PEAQ satisfaction survey. - Home Instead
    • HCA Home Care Awards Winner 2025 logo with green, blue, and gray text and wavy lines. - Home Instead
    View all

    Person centred care

    Families often tell us how reassuring it is to receive regular updates about their loved one’s well-being, especially when distance makes visiting difficult.

    We believe effective home care starts with understanding each client as an individual. Our Care Professionals take time to learn daily routines, personal preferences, and what helps someone feel most comfortable in their own home. This knowledge shapes every visit, creating care that feels natural rather than imposed.

    We might share a cup of tea, prepare lunch side by side, or simply enjoy a conversation. This relaxed approach helps our Care Professionals notice subtle changes and respond with sensitivity.

    By matching clients with consistent Care Professionals across North West, Wigan, Bolton, and Bury, we build genuine familiarity. The same familiar faces return visit after visit, creating relationships built on trust and mutual respect. It’s this continuity that transforms care from a service into something really supportive.

    Choosing Home Instead for personalised home care in the North West

    Many care agencies work remotely or use contractors, but we’ve built something different here in the North West. Our team lives and works locally across Heswall, West Kirby and Hoylake, fully employed and deeply connected to the families we support. When something changes, you’ll speak with someone who already knows your situation.

    We take real care in matching Care Professionals to clients, looking at personality and shared interests rather than just availability. Many of our Care Professionals have been with us for years, building relationships that bring genuine comfort and continuity.

    As an established care agency in the North West, we can help with more than care coordination. Whether it’s recommending a trusted tradesperson or talking through a difficult decision, we’re here. Our care plans flex and adjust as circumstances change, never forcing anyone into rigid arrangements that don’t quite fit.

    An elderly man and a woman smile and talk at a table in a room with framed photos on the wall behind them. - Home Instead
    Client Testimonials

    This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

    Eileen, Client

    client testimonial

    Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.

    Paul, Client

    Our Partners

    • Alzheimers Society
    • Parkinsons UK
    • Homecare-Association
    • British Franchise Association
    View All

    Care Services in the North West