Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
If South Lakes is your home, you should get to stay.
Award-winning service you can rely on
Care Services
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Meet the team
We moved to the Lake District from Hampshire in 2017 and launched Home Instead South Lakes in January 2018.
Will and Judy Clay
Franchise Owners
I oversee the whole operation of running Home Instead South Lakes, including the Care Professionals, Office Support Team, the Senior Leadership Team and a network of external contacts who help support our business and clients.
Louise Yates
General and Registered Manager
I work closely in the Senior Leadership team with Louise and Rachel Boulton, ensuring our mission statement and our clients and Care Professionals are always at the centre of everything we do.
Rachel Sanders
Engagement Manager
I am passionate about delivering the very best OUTSTANDING care in our community: the kind of care you would want for your own family member or loved one and nothing less.
Leigh Littlechild
Care Coordinator
My role is to oversee the scheduling of clients’ visits. Together with the rest of the office support team I ensure our Care Professionals and clients always have an outstanding experience of Home Instead.
Rachel Dixon
Care Coordinator
We both support our Care team and our amazing Care Professionals. We help with training our new Care Professionals and their annual training, competencies, care plans, queries with clients and lots more! We ensure our Care Professionals are always fully supported and valued.
Deana Kane and Candy Bradley
Field/Admin Support
I work with the Support Team to ensure that we are complying with franchise standards, brand guidelines, regulations, and legislation.
Pamela Gios
Business Standards Coordinator
My role is to oversee the onboarding of our new clients, I liaise with lots of external agencies regarding our clients and their families. I am also responsible for ensuring our clients are invoiced correctly and that Care professionals are paid correctly.
Amanda Lancaster
Business Operations Coordinator
I train our Care Professionals with award-winning programs like City & Guilds Dementia and Parkinson’s training. I handle recruiting, auditing, and managing community events. I love seeing new Care Professionals thrive and working in our community. Best job ever!
Jill Burns
Engagement Coordinator
I joined Home Instead South Lakes in 2020 as a Care Professional and I’m now the Engagement Coordinator in addition to my role as a Care Professional. I love being able to do both roles and that Home Instead have enabled me to do this through their fantastic Career Pathway!
Manon Wheatman
Engagement Coordinator
We spend some of our days in the office where we love to meet all the wonderful Care Professionals who work here.
Megan and Darcy
Office Dogs
After working as a teaching assistant for over 20 years, I knew I needed a change for the last decade of my career. The light bulb moment came when I met a Care Coordinator discussing help and support with an elderly neighbor of mine.
I had also heard a glowing report about the respect and care given by Home Instead to a dear friend’s mother when she was very ill. All these factors led me to make the move. I now work with such kind and considerate people, and each day, the clients make me smile.
I love this role and would definitely recommend inquiring if you are interested in a rewarding career!
Kath (Care Professional)
“I cannot thank the whole team of Care Professionals enough! To say they all went above and beyond in their care for our family is an understatement and we are indebted to them for the way in which they made a very difficult time much more bearable. It felt as if each member of the team became not just someone who provided a service (which they did and very professionally), but a friend and I’ve missed seeing them since Dad’s passing. Each one is an absolute credit to Home Instead!”
Claire E (Daughter of Client)
My Home Instead experience so far has been amazing! From the interview process right through to the training, I was made to feel very welcome and supported! The training sessions were great, very informative. Coming from a retail background, it was a fantastic opportunity to learn and grow the skills I needed to become a Care Professional.
The role has been exactly what I expected. All of the clients I have met so far have been so lovely, and I love being there to support and help them stay in their own homes. It truly is a very rewarding job!
Sam (Care Professional)
I have been a chef for 15 years, and working for Home Instead gives me a feeling of freedom. I really enjoy traveling around and meeting with lovely clients. The job is rewarding, my work-life balance is a lot better, and my colleagues are great. I’m really looking forward to learning more and working with Home Instead for many years.
Thomas (Care Professional)
What a privilege it has been to work with Rachel and the team at Home Instead Kendal! We first met when we won the opportunity to have a ‘mini garden makeover’ in February 2022. From that moment on I have been most impressed with the determination and drive of Rachel and her team to get things done.
We continued our partnership when we invited Home Instead clients and their carers to come and work alongside Bee Team members to plant trees for the Queen’s Jubilee. What a beautiful and memorable afternoon that was with young and old working together across the generations, in the glorious sunshine, enjoying both gardening and companionship. A simple act but very special indeed!
Karen H, (Heron Hill Primary School)
“Home Instead have been visiting my Mum for about 6 months. This is the first time she has needed some extra support in her home and was anxious about it. The whole team are very professional and make my Mum feel special.
I know my Mum looks forward to their visits and is always happy to tell me about her time with the carers. Mum has Alzheimer’s and can become anxious. The care visits give her a plan for her week and something to look forward to. I know she is happy and safe when I can’t be there.”
Gillian W (Daughter of Client)
Areas and postcodes we cover
Our office provides care for people at home in the following areas.
Arnside, Carnforth, Grange-over-sands, Kendal, Kirkby Lonsdale, Ulverston
If your town doesn't appear above please check the postcodes below to see if we cover your area.
LA22 0, LA8 0, LA12 8, LA23 2, LA9 4, LA9 7, LA10 5, LA5 0, LA11 7, LA11 6, LA8 9, LA8 8, LA7 7, LA6 2, LA9 6, LA9 5, LA12 9, LA12 7, LA5 9, LA6 3, LA23 3, LA6 1, LA23 1
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