Home care in Preston & South Ribble

Louise oversees multiple services, ensuring smooth daily operations, staff coordination, and high-quality delivery. Louise aligns local teams with strategic goals and acts as the key link between senior leadership and frontline services.

Responsible for overseeing the day-to-day running of the Preston office, ensuring smooth operations, team coordination, and efficient processes to support business goals.

Responsible for creating and maintaining personalised care plans, providing ongoing support to clients and their families. Works closely with Care Professionals to ensure high-quality service delivery, offering guidance, and scheduling support.

Responsible for coordinating and allocating visits, ensuring all client schedules are fully covered and care is delivered on time. Works closely with the team to match caregivers with clients and respond quickly to any changes or gaps in coverage.

Provides vital administrative support to ensure the smooth running of the office, including managing records, handling communications, and supporting the care team with day-to-day tasks.

Compliance Officer

Alongside my role as a Care Professional, I’m excited to step into the role of Engagement Coordinator! I’ll be meeting key community members and building relationships to help more clients discover our care services. Looking forward to making a difference in more lives!

Katie is a dedicated trainer at Home Instead Preston, passionate about delivering high-quality care training. She supports new and experienced caregivers, ensuring they have the skills and confidence to provide compassionate, person-centred care.