Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Bromley, Chislehurst and Orpington Team

Karina Brown - Director

Karina Brown - Director

Hello, I’m Karina, the director of Home Instead Senior Care Bromley, Chislehurst and Orpington.

 

For the past nine years I have worked as a solicitor specialising in providing legal advice to older and vulnerable people, including representing and acting in the best interests of clients with dementia. In doing so, I have learnt that the majority of older people wish for life to be as familiar and enjoyable as possible in later years and to be treated as an individual and with respect.

 

The combination of my professional experiences and my close relationship with my grandmother, who was lucky enough to enjoy the most wonderful care which enabled her to live happily, safely and independently at home until she sadly died a couple of years ago, aged 89, led me to reflect on the differences in the quality of care and support provided to older people.

 

As well as understanding how important it is to families to know that their loved one is being well looked after, I also became aware of how difficult it is to find really good care.

 

When I discovered Home Instead Senior Care and learnt of their commitment to providing the highest quality bespoke care, I knew this was just the sort of person centred care and support that I wanted to provide to older people and their families in my community.

 

I am now delighted to be running Home Instead Senior Care Bromley, Chislehurst and Orpington, which will enhance the lives of many older people in our community and those who support them. I am passionate about providing the highest quality care to people, like my grandmother, to enable them to remain independent and living in their own homes, to continue to enjoy their interests and hobbies and to get the most out of their lives for as long as possible. I am very lucky to be steadfastly supported in this by my husband and our two young children, not to mention my parents and sister and I know my grandmother would be very proud of me.

Sarah Larden - Care Manager

Hello, I’m Sarah and I am the Care Manager here at Home Instead Bromley. I am responsible for ensuring that Home Instead provides a high quality, personalised service and that we adhere to all legislative and regulatory requirements.

 My role involves a lot of contact with clients, liaising with their families, writing care plans, doing risk assessments and scheduling visits. I also oversee the majority of CAREGiver training, introductions to clients, supervisions and appraisals which means I can ensure that all CAREGivers are motivated and dedicated and have the tools they need to provide the best service possible to our clients

I have 20 years’ experience of working in the care sector, initially as a support worker for adults living with epilepsy, adults with challenging behaviour and physical disabilities and older adults with mental health issues. During the 13 years prior to joining Home Instead I was a manager and during that time experienced disorganised companies that put financial gain ahead of their clients’ needs.  Home Instead is completely different and its ethos appealed to me immediately.  It is important to me that the relationships we develop with our clients and CAREGivers are first class and that we consistently receive fantastic feedback from both.

Spending time with my family and friends is an important part of my life outside work. My Dad has dementia and so the work that we do here hits a truly personal note with me and I am proud to be a part of it.  I have a niece and nephew and take my “Amazing Auntie” role very seriously.

Eileen Mcloughlin - Recruitment and Retention Officer

Hello, my name is Eileen and I am responsible for recruitment here at Home Instead Bromley. I see the entire recruitment process through from start to finish - sourcing new CAREGivers, arranging and conducting telephone and face to face interviews and co-ordinating our unique induction and training programme.  I work closely with outside organisations arranging interview days to attract the best possible candidates within the local community.

I have always worked in recruitment, predominately within the care sector and am now really enjoying working for an organisation that truly values recruiting quality candidates over quantity. It is one of those rare places where the people who work at the top really do care, where CAREGivers are recruited only if they demonstrate a genuine desire to support older people and where training and a supportive environment bring out the best in us all.  Coming to Home Instead was the best move I ever made.

Outside work I enjoy spending time with family and friends. I enjoy socialising and walking in the countryside with my partner and his dog. I live locally and have two grown up sons who are my greatest achievement and still keep me on my toes!

Victoria Andrews - Administration Assistant

Hello, my name is Victoria and I joined Home Instead Bromley as a CAREGiver. I also help out in the office a few days a week where I support the office team with general administration.

Prior to joining Home Instead I have worked in a number of marketing, sales and office management roles and have brought my love of order and organisational skills to the mix here. From the first moment I spotted the CAREGiver advert I had a gut feeling that HISC was something different that I wanted to be a part of. It is Home Instead’s commitment to changing the face of ageing and the prospect of truly helping people that made me want to work here.

I spend most of my spare time socialising with family and friends, entertaining my five nieces with my exceptional Disney knowledge, walking our two black Labrador puppies in our amazing local green spaces and watching TV boxsets with my husband. I enjoy reading, watching live music, arts and crafts and doing Zumba.

 

Our CAREGivers

We have a fantastic team of compassionate, committed and reliable local CAREGivers, each as unique as the clients they support.  Our CAREGivers are highly trained to provide companionship, home help, personal care and specialist dementia support and many draw on their own experiences to improve our clients' quality of life and help them maintain as much independence as possible.

 

 

  • UKHCA Registered

I'd like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum.  They have all contributed to helping my mother through a very difficult time.  I believe their attention to her needs and the companionship they have shown towards her has played a huge part in helping to set her on the road to recovery which, thankfully, she now seems to be on.  Mum thinks everyone of her CAREGivers are wonderful and my husband and I certainly think so too!

RC's daughter