Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Personal Care in Newport, Cwmbran and Chepstow
Relationship-led and supportive Personal Care in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.
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Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Newport, Cwmbran and Chepstow Personal Care team, here to help every step of the way
Across Newport, Cwmbran, and Chepstow our personal care service is delivered with care, support and dignity. When you invite us in, we know it’s about more than just care – it’s about feeling in control and respected. Our families have rated us 9.9/10 on homecare.co.uk because we truly listen and our care is always client-led. Whether you need help with morning routines, bathing, dressing, or grooming, we’ll follow your preferences and move at your pace. Every visit is at least an hour long, giving us plenty of time to provide support in a way that feels right for you.
Award-winning service you can rely on
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Get in touch Why Personal Care may be right for you
What makes our personal care unique is our focus on consistency and familiarity. We carefully match each client with Care Professionals who will support them regularly, allowing genuine understanding to develop. This means knowing the little details that matter – perhaps preferring a shower before breakfast, choosing specific toiletries, or having a favourite outfit set out for Sunday lunch with the family. Our ‘no rushing’ approach means there’s always time to ensure our clients feel comfortable as we support them to maintain as much independence as possible at home.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
I just wanted to call and express my gratitude to the lovely girls that come to visit me every morning.
They cannot do enough for me. They are all very respectful and not only that, they all have such great senses of humour, we have such a laugh together!
I can’t thank them enough for all that they do for me, they really do brighten my day.
-Newport Client
Tailored Personal Care in Newport, Cwmbran and Chepstow
The impact of our sensitive approach is reflected in our clients’ feedback. As one friend shared on homecare.co.uk: “They ensure my friend is treated with dignity and respect and endeavour to keep her as independent as possible in her own home. The hour-long visits are brilliant as it ensures that she doesn’t feel rushed and she is able to build a good bond with the Care Professionals” Another client’s family member noted how one of our Care Professionals “built up trust to give personal care when required.” These testimonials reflect our commitment to building trusting relationships.
Get in touch today to
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Get in touch Trusted Personal Care from experienced home care professionals in Newport, Cwmbran and Chepstow
We’re inspected and registered with the Care Inspectorate and our senior leadership team ensures we maintain the highest standards of training and support. Our Care Professionals receive specialist personal care training at our dedicated on-site training rooms in Newport. This comprehensive training covers not just practical skills, but also dementia care, dignity in care, and supporting clients with various health conditions. Many of our Care Professionals have been with us for years, providing the continuity that’s so important in personal care.
Additional support and activities in Newport, Cwmbran and Chepstow
We can work closely with GPs, district nurses, and pharmacists across our service area to ensure coordinated support. We regularly organise local events, maintain strong relationships with healthcare professionals, attend medical appointments if needed and offer guidance to those supporting our clients with complex conditions.
FAQs
- Which towns and postcodes do the Newport, Cwmbran and Chepstow team service?
Our office provides care for people at home in the following areas:
Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3
Search here if you cannot see your town or postcode - Is Home Instead Newport, Cwmbran and Chepstow a locally owned home care organisation?
Home Instead Newport, Cwmbran and Chepstow is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
- What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
- Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
- How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
- Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
- How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Newport, Cwmbran and Chepstow team today
Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01633 740028, or fill out the form below.
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
