Here in Newport, Cwmbran, and Chepstow, we provide compassionate palliative and end-of-life care that enables people to spend their final days in the comfort of their own home, surrounded by familiar things they cherish. We’re a family-owned care provider and have been consistently recognised among Wales’ Top 20 Home Care providers for our outstanding 9.9/10 rating on homecare.co.uk – we understand that this is one of the most significant and sensitive times for families. We take time to understand not just care needs, but personal wishes, cultural preferences, and spiritual beliefs, creating care plans that respect every aspect of a person’s life and choices.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Your Local Office
The team here at Home Instead Newport, Cwmbran and Chepstow are proud to provide expert home care in Newport. Get in touch to find out how we can help you or your loved ones.
Our approach to palliative care focuses on bringing comfort and dignity to every moment spent at home. We work closely with families and healthcare professionals, carefully understanding each person’s wishes and adapting our support as needs change. Our flexible arrangements can include anything from hour-long visits to overnight support, with experienced Care Professionals providing personal care, helping manage symptoms, or simply being there to listen and support. We understand these moments are precious – it’s why we take time to do things properly, ensuring both practical and emotional needs are met with genuine warmth and understanding.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The gentle, professional support we provide makes a real difference during life’s most sensitive moments. As shared on homecare.co.uk, one client’s wife reflects on her experience: “My late husband had a carer 3 times a day. They were so very much missed when he passed. I find them all so kind, friendly, and very willing to help with any chore that needs to be done.” This heartwarming feedback reflects our deep commitment to providing compassionate care that supports both clients and their families through every step of their journey.
Our Care Professionals receive specialised end-of-life care training, overseen by our experienced Registered Care Manager. This includes understanding symptom management, anticipating changing needs, and providing emotional support to both clients and families. Our leadership team ensures we maintain the highest standards of palliative care, drawing on both professional expertise and personal understanding of supporting families through sensitive times. Our valuable local relationships enhance our palliative care service, we can often signpost additional resources. We maintain close relationships with local GPs, district nurses, and pharmacists across all our towns and villages, ensuring coordinated care. We also work closely with healthcare providers across Gwent to ensure smooth coordination of care and comprehensive support. We can also assist with local transportation needs and coordinate with other services, creating a seamless support network that families can rely on during this important time.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Newport provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Newport is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Newport could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Newport, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Newport is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
