Home Instead named Home care Provider of the year 

Home Instead Senior Care, the homecare provider specialising in companionship and home support for elderly people, whose local office is based in Swansea, has scooped a prestigious national award for their homecare service.


The award in the Homecare Provider category was made to Home Instead at a glittering ceremony in London earlier this month, which was part of the prestigious Independent Specialist Care Awards.

The Awards, organised by healthcare information specialist, LaingBuisson, celebrate outstanding innovators and performers in the UK’s specialist care sector.

Speaking about the award, Claire Scanlan, Care Manager of the Swansea office said, “It is fantastic to receive this national recognition for the care we provide. The team here in Swansea take great pride at being part of such a national success story.”

Home Instead were one of only 17 companies to collect a prestigious award at the event, hosted by BBC presenter Bill Turnbull.

After collecting the award, Home Instead CEO Trevor Brocklebank, paid tribute to the company’s 7,000 CAREGivers , “The winning of this award would not be possible without the considerable commitment of every one of our offices across the country who share a common set of values and an ethos for quality, empathetic care.

“And, of course, we never forget the dedication of our CAREGivers who are delivering our very special blend of companionship and personal care day in, day out.

“At a time when care is all too often in the press for the wrong reasons, it is great to have the opportunity to celebrate the companies, and their teams, who are delivering an exceptional service and making a positive impact on people’s lives.”

In their submission to the judges Home Instead highlighted the many things that make them different including one hour minimum visits, the matching of CAREGivers and clients, the focus on continuity of relationships, world class client satisfaction levels and the bespoke training delivered to the company’s CAREGivers.

For more information on Home Instead Senior Care, please visit www.homeinstead.co.uk/swansea or you can contact the team in Swansea on 01792 790 890.

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home