For many locals in Leicester, their home is a place of comfort and cherished memories. Our home care in the West End supports them to continue living independently with the help of our highly-trained Care Professionals. We provide companionship, personal care, home help, dementia care and respite care, all tailored to suit each person's preferences and lifestyle across the West End and the surrounding area.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
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Home care in West End
Home care in West End supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Personalised home care means exactly that: care designed around you, not a predetermined script. When we first meet, we take time to understand your interests, preferences, and daily routines, then build a flexible support plan that reflects your unique lifestyle. It might include help with medication or personal grooming, light housekeeping to keep your home comfortable, or simply enjoying a favourite hobby. We match you with a Care Professional who shares your passions, whether that's gardening, reading, or exploring local attractions such as the King Richard III Visitor Centre or The 1620s House and Garden.
Our service adapts to when and how you need support: from a few hours weekly to overnight stays, and respite for families. You might want assistance with bathing or dressing, someone to accompany you to medical appointments, or a companion for coffee or walks. Whatever your needs, you remain in control: we support you to do as much as you can yourself, promoting independence while giving peace of mind to loved ones.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
At the heart of our care is a simple principle: treat people with patience and respect, never rushing. That's why we assign a small team of familiar Care Professionals to each client, ensuring you see the same friendly faces every visit.
We never rush: all visits last a minimum of one hour, giving you time to get ready at your own pace, enjoy a conversation, or get help with tasks without feeling hurried. Our Care Professionals don't wear uniforms, making visits feel more like a friend popping by than a clinical appointment. This consistency and empathy help build trust and a genuine connection, allowing us to notice subtle changes and respond accordingly.
When we observe any change in your health or wellbeing, we'll discuss it with you and, if you wish, share it with your family or doctor. Your support adapts as you do, always putting your wishes first.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our West End Team is With You Through Every Step
When you need a care agency in the West End that's responsive, reliable, and accountable, our local team provides a fully managed, CQC-regulated service that takes away the worry. From the first conversation, we listen carefully to understand your unique circumstances and create a tailored care plan, which we review regularly as needs evolve.
Our dedicated office team handles all logistics, including matching you with the right Care Professional based on personality, experience, and specific requirements, managing schedules, coordinating appointments, and answering questions you or your family may have. If you need urgent assistance outside office hours, our comprehensive on-call service ensures someone is always there to help.
We keep families informed with regular updates on care delivery, and if concerns arise, we act quickly to address them. You can be sure of consistent, high-quality support whenever you need it, backed by our commitment to excellence in home care.
Our dementia care in West End is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.