Home care in Merton

Home Instead provides compassionate home care in London for older adults and families across areas such as Kensington, Westminster, Camden, Islington, and Hackney. Our Care Professionals deliver person-centred support that helps our clients stay independent and comfortable in the homes they love. Whether it’s companionship, personal care, respite care, or day-to-day help, we’re proud to offer personalised home care across London’s diverse communities.

An elderly man holds a toothbrush whilst a woman in green stands beside him in a bathroom. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

Why Home Instead?

Personalised care that starts with listening

Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Your Local Office

Home Care in Merton

The team here at Home Instead Wimbledon & Kingston are proud to provide expert home care in Merton. Get in touch to find out how we can help you or your loved ones.

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To us it's personal

We believe quality home care begins with trust, empathy, and genuine connection. We care for and accompany clients throughout the London community, from the streets around Oxford Circus and Victoria to quieter neighbourhoods near Greenwich Park, Richmond Riverside, and the pathways of Hampstead Heath. Our care adapts to the individual, whether someone enjoys a gentle walk along the Southbank, a visit to Kew Gardens, or simply watching the world go by from their favourite local café. Our flexible home care services help people live well at home, offering assistance with medication management, meal preparation, and household tasks alongside friendly company. We take time to understand what brings ease and enjoyment to each day, shaping care around routines and preferences that feel familiar. Our Care Professionals are trained and supported to deliver high standards under full CQC regulation. Whether someone needs occasional help or ongoing services, Home Instead provides dependable home care designed to fit London life.

Two women smiling and playing an electric keyboard together in a cosy room with wooden walls. - Home Instead

Award-winning service you can trust

  • Leaders in Care Award
  • A round badge reads “Top 20 Home Care Group Award 2026, homecare.co.uk” in blue and white. - Home Instead
  • PRTA 2025 Logo - Home Instead
  • Green graphic stating "95% of clients recommend" with a note about a 2025 PEAQ satisfaction survey. - Home Instead
  • HCA Home Care Awards Winner 2025 logo with green, blue, and gray text and wavy lines. - Home Instead
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Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Hourly Home Care

    Hourly Home Care

    When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.

    Enquire Now
  • Respite Home Care

    Respite Home Care

    We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.

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  • Overnight Home Care

    Overnight Home Care

    We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.

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  • Live-in Home Care

    Live-in Home Care

    Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.

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A nurse checks a man's blood pressure as they sit on a red sofa against a brick wall. - Home Instead

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

Two women smiling and playing an electric keyboard together in a cosy room with wooden walls. - Home Instead

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide

Paul, Client

Smiling woman in green helps an elderly person with gardening, holding a green plant pot outdoors. - Home Instead

As I got older, I realised that this service had made me happy in my own home.

Elisie, Client

Choosing Home Instead Merton for personalised home care

Our approach is built on the idea that care should enhance everyday life rather than interrupt it. We begin by understanding each person’s pace, habits, and priorities so our visits blend naturally into their day. This helps us create support that feels calm, intuitive, and genuinely centred on the individual. Predictability also matters. We aim to offer steady, familiar visits so clients feel at ease and relaxed with the Care Professionals who see them regularly. Through unhurried time and clear communication, we build confidence and help make daily tasks more manageable. Families are kept updated, providing them with a clear picture of how their loved one is doing on a day-to-day basis. Care plans are regularly reviewed and updated, ensuring they remain relevant and responsive. By combining thoughtful planning with our relationship-led approach, our home care in London focuses on making everyday life easier, safer, and more enjoyable at home.

A nurse checks a man's blood pressure as they sit on a red sofa against a brick wall. - Home Instead

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association
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Our Merton Team is With You Through Every Step

Choosing a care agency in London means looking for assistance that is fast, reliable, and tailored to your needs. We offer a quick response when care is required, with plans tailored to ensure the right help is in place without unnecessary delays. Unlike traditional agencies, where families may be left to organise everything themselves, Home Instead provides a fully managed service from the first enquiry. Our team arranges assessments, coordinates visits, and maintains clear communication so families have confidence and consistent oversight. With experienced Care Professionals across London, we offer practical help and friendly company in a way that encourages independence and comfort at home. Whether someone needs short-term assistance or a more structured routine, Home Instead provides a smoother, more reliable experience than many standard care agencies, helping families feel well supported throughout.

Smiling woman trims an older man's hair indoors, with a framed picture on the wall behind them. - Home Instead

We deliver tailored home care to the Merton community to nurture wellbeing and independence.

We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Get in touch today to see how we can help

Get in touch

We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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