In Eastbourne’s historic Old Town, Home Instead provides personalised care and lifestyle support services tailored to the unique needs of local residents. This charming area, once the site of Eastbourne’s original village settlement, beautifully blends rich history with modern conveniences. With easy access to local amenities like shops, cafes, and community centres, we help our clients in Old Town and the surrounding areas stay active and connected to their community, while also supporting their independence at home. Our services extend beyond Old Town to cover all of Eastbourne, Hailsham, Polegate, and Willingdon.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Eastbourne & Hailsham are proud to provide expert home care in Old Town. Get in touch to find out how we can help you or your loved ones.
We offer a comprehensive range of care services, customised to meet your individual needs and preferences. Whether you’re looking for companionship during a visit to the historic Lamb Inn for lunch, assistance with shopping at the charming independent boutiques, or support while attending Sunday Service at Church of St. Mary, our care is designed to fit your lifestyle. From specialist dementia and Parkinson’s care to gentle companionship, our local Care Professionals provide the support you need to live well and on your own terms.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We help our clients make the most of everything this community has to offer. For example, our Care Professional Kayleigh regularly accompanies her client Barbara on shopping trips to Waitrose, followed by relaxing coffee breaks at local cafés like Café Old Town or The Tennis Café in nearby Gildredge Park. These outings blend practical support with social engagement, allowing our clients to stay connected to their community while enjoying the wonderful amenities of Old Town. Barbara says these trips have significantly improved her mobility, and with the support of a Care Professional, she no longer worries about going out – she truly enjoys these outings!
With our Outstanding CQC rating and over 50 years of combined care experience, our team provides exceptional care with professional expertise. We maintain close relationships with nearby Eastbourne District General Hospital and local GP surgeries, including Victoria Medical Centre, and our commitment to continuity of care means clients receive visits from the same small team of Care Professionals at consistent times, allowing trusting relationships to develop naturally. We're just as actively involved in the local community, running a monthly dementia-friendly café in nearby Willingdon. Our annual 'What's on Where' guide helps residents discover local activities, from Senior Seated Exercise at The Venton Centre to Dementia Friendly Screenings at The Towner Cinema. We can typically begin providing care within two weeks of initial consultation, helping our clients stay connected to the vibrant community life that makes Old Town such a special place to live.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Old Town is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
