At Home Instead, we provide specialised dementia care in Harpenden that’s as unique as the individuals we support. With nearly 15 years serving our community, we’ve built a reputation for quality care that’s earned us a CQC ‘Outstanding’ rating. Approximately 35% of our clients live with dementia, and we understand that every person’s journey is different. Our Care Professionals receive City & Guilds Assured Dementia Training – the only home care company to offer this level of expertise – ensuring your loved one receives the very best support. We don’t wear uniforms, which helps create a more relaxed, friendly environment in your loved one’s home.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead St Albans are proud to provide expert home care in Harpenden. Get in touch to find out how we can help you or your loved ones.
Living with dementia can make familiar surroundings incredibly important for maintaining a sense of security and wellbeing. Our home-based care allows your loved one to remain in the comfort of their own home, surrounded by treasured memories. We understand that routines can provide essential stability, which is why our Care Professionals take time to learn your family member’s preferences and daily patterns. As cognitive changes occur, we adapt our approach, perhaps offering gentle prompts during morning routines or providing reassuring company during moments of confusion. The flexibility of our care means we can increase support as needed, responding to changes with compassion and expertise.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Care Professionals love helping clients stay connected to the Harpenden community they cherish. We regularly accompany clients to dementia-friendly events and venues, where they can enjoy friendly conversation and activities in a supportive environment. Our clients look forward to their visits to Rothamsted Park for gentle walks among the seasonal blooms, or trips to Harpenden Common to watch cricket on sunny afternoons. We also support attendance at local church services, farmers’ markets, and community events that hold special meaning for your loved one. These outings aren’t just about passing the time, they’re vital connections to identity and community that contribute significantly to emotional wellbeing.
We are led by husband and wife team Nick and Fiona Harrall, who bring both professional expertise and personal commitment to every aspect of our care service. Fiona serves as our "Nominated Individual" with the CQC, while Nick oversees our day-to-day operations. We train all our employed Care Professionals in our dedicated training suite, with particular emphasis on dementia care techniques that promote dignity, independence, and quality of life. We provide the care we would want for our own parents, what we call our "Mum & Dad Test." This personal commitment carries through into the community initiatives we run locally. We run two popular Memory Cafes in local towns which provide regular opportunities for socialising in a safe, supportive environment with plenty of volunteers, games, and refreshments. We work closely with local organisations including EMDASS, Admiral Nurses, and the Alzheimer's Society, who join us monthly to provide additional support and guidance. Fiona is trained as a Dementia Friend and runs regular dementia awareness for local organisations including the police and fire brigade.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Harpenden is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Harpenden could be an excellent alternative to a care home.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Harpenden is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
