At Home Instead, we provide specialised dementia care in Chiswell Green that’s as unique as the individuals we support. Our approach to dementia care focuses on maintaining independence and dignity, with services tailored to each person’s specific stage and symptoms. For nearly 15 years, we’ve been building a strong reputation for quality care that’s earned us a CQC ‘Outstanding’ rating. What sets us apart is our City & Guilds Assured Dementia Training, ensuring our Care Professionals have expert knowledge to support clients through every stage. Whether you need an hour of support each day or round-the-clock live-in care, we adapt to your changing needs while keeping you comfortable in your own home.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead St Albans are proud to provide expert home care in Chiswell Green. Get in touch to find out how we can help you or your loved ones.
Living with dementia presents unique challenges, but staying in familiar surroundings can make an enormous difference to wellbeing and sense of security. Our Care Professionals understand that confusion and disorientation can be frightening, which is why we maintain consistent routines and familiar faces to provide reassurance. We take time to learn about each client’s life history, preferences and daily rhythms, incorporating these into personalised care plans that evolve as needs change. Simple things matter too, from preparing favourite meals using cherished family recipes to supporting hobbies that bring joy and purpose to each day.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our support extends beyond the home, helping clients stay connected to the Chiswell Green community they love. We regularly accompany clients to dementia-friendly events and venues, where social activities and friendly faces create a welcoming atmosphere for those with memory challenges. Many of our clients enjoy guided walks through Greenwood Park when the weather’s nice, with our Care Professionals ensuring these outings are safe and enjoyable. For those wanting to stay closer to home, we can arrange visits to local cafes or garden centres or just enjoy hobbies and activities at home.
We are led by husband and wife team Nick and Fiona Harrall, who bring both professional expertise and personal commitment to supporting families affected by dementia across Chiswell Green. Our office door is always open for a chat over tea because we believe in building relationships face-to-face rather than just over the phone. Every Care Professional we employ undergoes comprehensive dementia training, learning practical techniques for communication, managing challenging behaviours, and supporting daily activities. We apply what we call the “Mum & Dad Test” to everything we do, where if it is not good enough for our own parents, it is not good enough for your loved ones. These strong family values extend directly into the Chiswell Green community through initiatives like our Memory Cafés, creating a relaxed space where people with memory challenges and their carers can share experiences over cake and coffee. The cafés feature simple activities like jigsaws and games, along with our popular resident ‘cat’ called Fudge, a therapeutic companion that brings smiles to everyone who attends. We work closely with EMDASS, Admiral Nurses, and the Alzheimer’s Society, who join us monthly to provide additional guidance. We also offer regular dementia awareness sessions not only for carers and families, but also for local organisations such as the police and fire service.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Chiswell Green is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
