Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
We moved to the Lake District from Hampshire in 2017 and launched Home Instead South Lakes in January 2018.
Will and Judy Clay
Franchise Owners
I oversee the whole operation of running Home Instead South Lakes, including the Care Professionals, Office Support Team, the Senior Leadership Team and a network of external contacts who help support our business and clients.
Louise Yates
General and Registered Manager
I ensure that our Care Professionals and clients are at the centre of everything we do and are supported and feel valued to enable us to provide the very best OUTSTANDING care for our clients in our community.
Rachel Boulton
Care Manager
I work closely in the Senior Leadership team with Louise and Rachel Boulton, ensuring our mission statement and our clients and Care Professionals are always at the centre of everything we do.
Rachel Sanders
Engagement Manager
I am passionate about delivering the very best OUTSTANDING care in our community: the kind of care you would want for your own family member or loved one and nothing less.
Leigh Littlechild
Care Coordinator
My role is to oversee the onboarding of our new clients, I liaise with lots of external agencies regarding our clients and their families. I am also responsible for ensuring our clients are invoiced correctly and that Care professionals are paid correctly.
Amanda Lancaster
Business Finance Coordinator
I joined Home Instead South Lakes in 2020 as a Care Professional and I’m now the Engagement Coordinator in addition to my role as a Care Professional. I love being able to do both roles and that Home Instead have enabled me to do this through their fantastic Career Pathway!
Manon Wheatman
Engagement Coordinator
I am a Care Professional for our ‘overnight care team’ and I also provide administrative support in the office to our recruiting and audit team.
Jill Burns
Administrator
I work with the Support Team to ensure that we are complying with franchise standards, brand guidelines, regulations, and legislation.
Pamela Gios
Business Standards Coordinator
My role is to oversee the scheduling of clients’ visits. Together with the rest of the office support team I ensure our Care Professionals and clients always have an outstanding experience of Home Instead.
Rachel Dixon
Scheduling Coordinator
We spend some of our days in the office where we love to meet all the wonderful Care Professionals who work here.
Megan and Darcy
Office Dogs
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