Home Care in Norwich

Relationship-led and supportive Home Care in Norwich from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Norwich Home Care team, here to help every step of the way

If your home is in Norwich, you can rely on us to help your loved one live well at home. Since 2010, our Home Instead Norwich team has been dedicated to improving the lives of older adults. With over 350 years of combined experience, our Care Professionals make every home care visit meaningful and you can relax in the knowledge your loved one is well cared for. Each visit lasts a minimum of an hour – enough time to truly understand and support each person’s needs, building familiarity and trust. Rated ‘Good’ by the CQC, we provide dependable care that brings comfort and dignity to each day spent at home.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. Home Care at Home Instead Norwich

Award-winning service you can rely on

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Why Home Care may be right for you

Home Instead Norwich provides the support your loved one needs to live well at home. Whether it’s assistance with morning routines, complex care, or simply companionship to brighten their day, we’re here to help. Many of our Care Professionals have been with us – and the same clients – for years, building trusted relationships. With a large team covering all Greater Norwich postcodes, we can match your loved one with a nearby Care Professional, even during snowy winters. And with our Norwich office just a call away, we’re always ready to adjust schedules or provide extra support as needs change.

A woman in a green shirt smiles, sitting at a wooden table with an open book, facing an older man. Home Care at Home Instead Norwich

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
client testimonial

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.

Paul, Client

client testimonial

As I got older, I realised that this service had made me happy in my own home.

 

Elisie, Client

Tailored Home Care in Norwich

Our in-home care is shaped around your unique needs, interests, and routines, helping you stay independent at home and prevent hospitalisation. One Norwich client came to us after a serious fall had left him hesitant to shower alone. With weekly support from his Care Professionals, he regained the confidence he thought he’d lost and now feels safe again in his own home. Another client loves baking and trips to familiar spots like Notcutts Garden Centre. On rainy days, we stay in with her to cook or do jigsaws – it’s all about enhancing quality of life right here in Norwich.

Two older men sit at a wooden table, holding mugs, with framed art on the wall behind them. Home Care at Home Instead Norwich

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
see how we can help

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Trusted Home Care from experienced home care professionals in Norwich

Home Instead Norwich combines a passion for caring and expertise to provide exceptional home care services. Led by Chris, a former community pharmacist, and Director at Norfolk Care Association, our leadership team includes four members with Level 5 Diplomas in Health & Social Care, and 40 years combined Home Instead experience. With two CQC-registered managers, Emma and Ruth, we hold ourselves to the highest standards, supporting families through every situation imaginable. Each Care Professional is DBS-checked, insured and trained in Home Instead’s award winning training, with ongoing continuous professional development to ensure safe, compassionate, and personalised care you can rely on.

An elderly woman and a younger woman sit on a sofa, smiling and looking at a tablet. Home Care at Home Instead Norwich

Additional support and activities in Norwich

Our “What’s On Where” guide is full of ideas for older adults and families of local events, groups, and activities in Greater Norwich and our mission is to improve the lives of people across the city. We host regular companionship cafes in Thorpe St Andrew, Hellesdon, and Earlham as well as family dementia workshops, and talks on topics like dementia support, scam protection, and preventing hospitalisation. With strong connections to many local organisations such as Age UK Norwich, Dementia Support Norfolk and Waveney, and Norwich Door to Door, we can also help connect clients to additional support within the community.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead Norwich

FAQs

Reach out and talk to the Norwich team today

Enable your loved ones to continue to live their life with the support of the Norwich team. If you would like more information about our high quality Home Care service, please call us on 01603 963317, or fill out the form below.

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