We deliver award-winning home care in Hellesdon and the surrounding area, helping our clients stay in the homes they love. As winners of the Norfolk Business Award for Making a Positive Difference in the Community, our Care Professionals bring warmth and companionship to every visit. We love taking our clients on local adventures, whether it’s a peaceful afternoon at Hellesdon Barns Garden Centre or a cup of tea in the café. There’s such joy in supporting clients to remain connected to their community, and with our City & Guilds Assured Dementia Training and 15 years of experience caring for Norwich families, we understand how to make each day brighter for those we support.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Norwich are proud to provide expert home care in Hellesdon. Get in touch to find out how we can help you or your loved ones.
Our local team in Hellesdon creates uniquely tailored care plans that grow and adapt alongside each client we support. Based at our Norwich office, we understand that needs can shift gradually or suddenly, which is why we regularly review and adjust the support we provide. We measure every aspect of our care against the “Mum and Dad Test” - delivering the same thoughtful, professional support we’d want for our own parents. We carefully match each client with Care Professionals who live nearby and share interests and hobbies.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead Hellesdon contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Time and again, our clients share positive stories of how we have supported them and their loved ones. One client revealed, “I look forward to my visits from the carer. She is always cheerful and has a lovely smile.” One client’s son also applauded our service, stating, “Can’t fault them, with 6 months down the line. The carers have all been nice and supportive of my dad after losing his wife and my mum.” These testimonials from homecare.co.uk have contributed to our 9.8/10 rating and demonstrate how our services positively impact the lives of our clients and their families.
Our experienced office team includes two CQC-registered managers, Emma and Ruth, who carefully match each client with the right Care Professional for their needs. Led by Chris Carter, a former community pharmacist and Director at Norfolk Care Association, we bring deep healthcare expertise to every aspect of our service, with Care Professionals receiving comprehensive training and ongoing development to deliver the highest standards of care. We bring that same warmth into Hellesdon and the surrounding areas, hosting monthly companionship cafés in local libraries where older adults can socialise and find support. Our team regularly delivers public education sessions on essential topics like dementia awareness, scam prevention, and maintaining independence at home, and we work closely with local charities, organising events such as our annual 'Be a Santa' initiative, which brings festive cheer to isolated older adults. We also coordinate regular Memory Cafés where people living with dementia and their families can connect and share experiences.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Hellesdon is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
