According to the Campaign to End Loneliness, loneliness can increase the risk of early mortality by 26%, similar to smoking 15 cigarettes a day. Data from NorfolkInsight shows that 14% of people over 65 in Norwich live alone, and 34% of adults are physically inactive, making companionship care an effective way of improving health and wellbeing. At Home Instead in Norwich, we're dedicated to helping older adults stay connected and supported. Whether it's a relaxed chat over tea or a gentle walk around familiar spots like Eaton Park, we make each visit feel more like time with a friend. Our personalised approach is what makes companionship care enjoyable and meaningful.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
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Home care in Norwich
Home care in Norwich supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
For us, companionship care is about building real connections that lift loneliness and keep spirits high. We know the importance of consistency and familiarity. We match clients with the same Care Professional, making each visit something to look forward to. Every visit is unhurried, with room for meaningful chats, shared laughs, and even a little adventure - whether that’s a favourite game or an outing to Jarrolds department store. Our Care Professionals don’t wear uniforms, so they look like friends, not formal carers, a small touch that makes a world of difference.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Our companionship care at home is tailored to your needs, and helps your loved one feel confident and connected, whether it’s attending appointments, enjoying the garden, or spending time together. Many families notice their loved ones re-engaging with life, finding that “sparkle” again. One client, after losing her husband, now enjoys outings to Wroxham and Taverham garden centre, or staying in to bake. Another client, who feels low without her daily city visits, appreciates support with appointments and shopping, restoring her independence. Each visit brings companionship and a friendly face to brighten their week.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Norwich Team is With You Through Every Step
Our Norwich-based Care Professionals are chosen for their warmth, empathy, and dedication to quality care. Guided by leadership with a background in community healthcare, we ensure each client is matched with someone they'll feel comfortable with. As a recognised 5-star employer, we value and invest in our team, providing them with industry-leading training so they're fully prepared to offer exceptional companionship. And while companionship care is often about social connection, families can feel confident knowing we're here to provide extra help if needs change in the future.
That same care in matching shapes how we help clients stay connected locally too. Staying connected is so important. That's why we host companionship cafes in Thorpe St Andrew, Hellesdon, and Earlham, offering older adults a chance to socialise and feel part of the community. We also produce a "What's On Where" guide, packed with local activities and events that make it easy to stay engaged. We aim to bring Norwich's community spirit into everything we do, whether it's a quiet afternoon at home or a lively outing.
Our dementia care in Norwich is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Norwich could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Norwich, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Norwich is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.