When someone is nearing the end of their life, being at home can mean everything. At Home Instead, our palliative care service focuses on comfort, dignity, and peace, allowing clients to spend their final days in familiar surroundings. Recently, we helped a client fulfil her wish to return home from the hospital, supporting both her and her daughter through every step. With our local Care Professionals by their side, families can focus on moments that matter most, knowing their loved one is in safe, compassionate hands.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
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Home care in Norwich
Home care in Norwich supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Palliative care requires practical skills and deep empathy. At Home Instead, our CQC-regulated service means you can trust that our care meets high standards of safety and quality. Our DBS-checked Care Professionals provide physical and emotional support, including pain management, personal care, and companionship. They are trained in City and Guilds accredited End of Life training. We offer one-hour minimum visits, ensuring unrushed, thoughtful care. With the Norwich office team on hand, we adjust care plans as needs change, offering guidance and support for the whole family during this time.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Everyone is unique, and we tailor our palliative care to meet each individual’s needs. For some, it’s focused on managing discomfort, symptoms and offering reassurance, while others may need hands-on support with daily routines or home help. We have local knowledge and can work closely with local GPs and healthcare providers including Marie Curie nurses to ensure coordinated, responsive care. Recently, we supported a client’s wish to come home from the hospital, helping her and her daughter spend meaningful time together in her final days.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Norwich Team is With You Through Every Step
Our Norwich team combines expertise with genuine compassion. Our Care Professionals are DBS-checked, highly trained in palliative and end-of-life care, and carefully chosen for their kindness. We coordinate with healthcare professionals, ensuring every aspect of care is thoughtfully managed and adjusted as needed, allowing families to take comfort in knowing their loved one is cared for with respect.
Norwich is our home too, and we’re closely connected to the local community. We collaborate with healthcare professionals and local organisations including the Big C, Macmillan cancer support, Dementia Support Norfolk and Waveney, and Age UK Norwich to help families access additional support.
Our dementia care in Norwich is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Norwich could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Norwich, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Norwich is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.