Home Instead Norwich

From Cringleford to Thorpe St Andrew and everywhere in-between, we’re proud to serve the people of Norwich with professional home care.

Suite 17, Diamond House,
Vulcan Road North, Norwich,
NR6 6AQ
01603 963317
Enquire about care

Why Home Instead Norwich?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Chris Carter

    Chris Carter

    Franchise Owner

    I opened the Norwich Home Instead franchise in 2010 to help older people enjoy later life in the city. I am responsible for the overall leadership and direction of the company.
  • Emma Wilson

    Emma Wilson

    Operations Manager

    I joined the team in 2013 as a Care Professional and am now CQC Registered Manager and Operations Manager. I am responsible for leading all aspects of service delivery.
  • Ruth Rimmington

    Ruth Rimmington

    Care Professional Experience Manager

    I am a CQC Registered Manager and responsible for leading the Recruitment and Care Professional Experience Teams.
  • Egle Miliunaite

    Egle Miliunaite

    Client Experience Manager

    I joined the team in 2014 as a Care Professional and now manage compliance, scheduling and on-call teams.
  • Amanda Smith

    Amanda Smith

    Client Experience Lead

    I joined Home Instead in 2012 as a Care Professional and am now responsible for ensuring clients and their families have an outstanding care experience.
  • Catherine Read

    Catherine Read

    Scheduler

    I joined Home Instead in 2022 as a Care Professional. I now work in the office as a Scheduler, so I'm responsible for matching Clients with Care Professionals and ensuring scheduled visits meet client needs.
  • Jody Mastoras

    Jody Mastoras

    Recruiter

    I am responsible for recruiting outstanding Care Professionals to join our growing team as well as attending recruitment events throughout the year.
  • Margarete Cuffley

    Margarete Cuffley

    Care Pro Experience Administrator

    I am responsible for providing administrative support to the recruitment team and the Care Professional Experience team. I have worked at Home Instead since 2021.
  • Jenny Blackmore

    Jenny Blackmore

    Care Professional Experience Lead

    I am a Care Professional Experience Lead providing supervision and training to our Care Professionals.
  • Rebecca Elgie

    Rebecca Elgie

    Care Professional Experience Lead

    I am a Care Professional Experience Lead. I support our Care Professionals with their training and development.
  • Sonia Collins

    Sonia Collins

    Care Professional Experience Lead

    I am a Care Professional Experience Lead. I look after our Care Professionals by providing on-going support and training.
  • Catherine

    Catherine

    Care Professional

    I love my job, it doesn’t feel like a job, and I get to help people which makes me feel good.
  • Angela

    Angela

    Care Professional

    I have a lot of empathy for people, and really enjoy helping others. We might all be there one day!

Award-winning service you can rely on

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If Norwich is your home, we will help you stay there

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

Whether its companionship in Eaton, dementia care in Drayton, live-in care in Taverham or personal care in Old Catton, we can help. From social activities to palliative care, we will work in partnership with you to design and deliver a care service that meets your needs.
Client and Care Professional - Home Instead

Your Local Office

Home Instead Norwich

The team here at Home Instead Norwich are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Suite 17, Diamond House, Vulcan Road North, Norwich, NR6 6AQ

01603 963317
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Get in touch today to
see how we can help

01603 963317Get in touch

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.

Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Home Help & Housekeeping
    Companionship
    Daytime Care
    Respite Care
    Overnight Care

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Diabetes Monitoring
    Stoma
    Catheter
    Simple Wound Care
    Gastrostomy Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Palliative
    Dementia
    Parkinson’s
    Neurological

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

If Norwich is your home, we will help you stay there

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

Whether its companionship in Eaton, dementia care in Drayton, live-in care in Taverham or personal care in Old Catton, we can help. From social activities to palliative care, we will work in partnership with you to design and deliver a care service that meets your needs.
Client and Care Professional - Home Instead
Client Testimonials

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

Client Testimonial

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

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Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

Is caregiving for me?Join our team
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