Home is where the heart is, but keeping it safe and comfortable can become a challenge as we age or manage chronic conditions. At Home Instead in Norwich, our home help and housekeeping service makes day-to-day life easier and more manageable. From tidying up to checking the fridge, we help our clients to maintain both their homes and their independence. With 43% of adults in Norwich (Source: NorfolkInsight) not eating the recommended five portions of fruit and vegetables each day, we’re here to help with that too. It’s not just about keeping things neat, it’s about maximising health and making sure you or your loved one feels secure, supported, and at ease at home.
Personalised home help that starts with listening
Your situation is unique - your home help should be too. We match our Care Professionals based on skills, interests and personality, so everything is tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Flexible, unhurried support at home
Whether it's an occasional hour of tidying, or a regular deep clean to make the home safer, we manage chores so you can remain independent in the place you love.
Home care in Norwich supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Norwich , Taverham , Sprowston , New Costessey , Hellesdon and the surrounding areas
We provide award winning care in Fakenham, Cromer, Sheringham, Wells-next-the-Sea, Briston and the surrounding areas
We provide award winning care in Worthing , Dereham , Wymondham , Swaffham , Twyford and the surrounding areas
We provide award winning care in Harleston, Long Stratton, Lakenheath, Attleborough and the surrounding areas
Our home help service is built on trust, warmth, and reliability. Our visits last at least an hour, giving us the time to do things properly – whether that’s putting away groceries, preparing a healthy meal, or getting some laundry done. With consistent Care Professionals who become familiar faces, we bring comfort and stability that families can rely on. Inadequate nutrition and hydration can cause falls which lead to hospitalisation and loss of independence. Our hydration champions and care planning experts can help prevent this. We also offer companionship and shopping support, because for many, it’s more than just the tasks, it’s about staying connected to the community and seeing a friendly face each week.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We’ll go the extra mile to provide home help and also to ensure your loved one’s well being. Our local Care Professionals check on everything that matters, from fresh food in the fridge to overall wellness. We assist with real meal preparation, not just ready meals, and encourage healthy eating habits. If Mum’s cupboards are running low or Dad needs a hand keeping on top of things, we’re there to help. We can shop for you or support your loved one to continue to enjoy those trips to Waitrose at Eaton or Morrisons in Catton. And with regular updates to family members who may live farther away, our home help service provides peace of mind that everything is as it should be back at home in Norwich.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Care Professionals are more than just helpers, they can become like extended family. Each one is DBS-checked, fully trained, and carefully chosen for their warmth and dedication to making a difference. Backed by our local Norwich office, led by Chris, a former community pharmacist, we’re ready to adapt to changing needs and are just a phone call away for families. As a recognised 5-star employer, we value our team and invest in the skills that allow them to support clients with the highest quality home help services and care at home.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Norwich provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Norwich is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Norwich could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Norwich, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Norwich is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreDiscover personalised, flexible personal care for older adults in Norwich, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in Norwich, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in Norwich, from compassionate Care Professionals focused on encouraging independence.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
