Kay's new caring role is making a difference
Newly appointed Home Instead Wolverhampton Care Manager Kay Kennedy

An award-winning service which delivers at-home care to help adults in Wolverhampton to stay in their own homes for as long as possible has welcomed a new member of staff. Kay Kennedy has had an impressive career in the care sector to date and is now bringing her experience to Home Instead. 

Kay has taken up the post of Care Manager at the Wolverhampton office of Home Instead on Tettenhall Road. She is responsible for many aspects of the day to day running of the office and her role covers recruitment, training, compliance and quality assurance.

Kay, who lives in Tettenhall, has always worked in the care sector, even doing her work experience at a nursing home age 16.

On leaving school she began her career which has included working in acute nursing and night care and as a bank auxiliary nurse for the NHS. Kay spent an 8 year period working for the Homeless Service where she progressed from the position of hostel support worker to manager of a 10 bedded hostel for young females who were just out of prison, struggling with addiction, domestic violence or living with mental health issues.

Between 2008 and 2010 she has worked for the Crossroads Caring for Carers but had become aware of Home Instead and was very interested in the ethos of the company which matched her own approach to how care should be provided. When the chance to join them arose she met with company owners Param and Julie Toor and knew immediately that they would have a great working relationship.

Commenting on her appointment, Kay said: “I am absolutely loving my new role, helping to develop the business is very exciting and being in a position to ensure that the level of care we deliver is consistently of the highest quality is extremely rewarding. Unfortunately I have seen a lot of bad practice in my time and although I know we cannot change the world, we can make a real difference to the worlds of our clients and I am determined to do just that.”

Param and Julie Toor, owners of Home Instead in Wolverhampton commented: “Kay has a wealth of experience and is passionate about her work and the service we provide. She is a welcome addition to the team and we’re absolutely delighted she has joined us.”

Outside of work, family life keeps Kay busy. She lives with her partner and two children, aged 5 and 14 and they enjoy travelling around the UK.  Kay is also a keen cook and gardener.

Home Instead is changing the way care is delivered in the UK. Their service is tailored to the needs of individual clients and ranges from companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands. The service is totally flexible to meet client needs and is available from as little as 1 hour to 24 hours a day, seven days a week.

For more information on joining the team or on the services provided, please call the Wolverhampton office on 01902 425988 or visit www.homeinstead.co.uk