“ I would like you to pass on my sincerest thanks to all the Carers at Home Instead, who are a fantastic support to my elderly Dad, who is suffering from dementia maintain a very active social life. ’’
You are one of the loveliest people I have ever had the pleasure of knowing. You do your job amazingly and you should be extremely proud of yourself. The team is only as good as the management in place.
Thank you all so much for all your support and encouragement. We can't deliver excellent care without excellent backup.
EP, Daughter in law of Client
Thank you for all your help supporting my parents during this difficult time. It was very nice to meet you again this morning Sky. I am very impressed by both Alex and Cath’s professionalism and kindness in the way they are dealing with my very apprehensive parents.
SJ, Son of Client
I would like you to pass on my sincerest thanks to all the Carers at Home Instead, who are a fantastic support to my elderly Dad, who is suffering from dementia maintain a very active social life.
Just want to say next weeks rota is looking lots better. Thank you, I seriously do appreciate it. Thank you also for the wonderful goodie bag today. It is a totally different experience being appreciated by your employer.
JL, Daughter of Client
Home Instead goes above and beyond to help give my elderly mum the independence she so desperately needs. While also giving me peace of mind knowing that she’s been taken care of, this to me is worth it’s weight in gold! Thank you Ladies I can’t tell you how much of a reassurance you have give to us a family!
I believe Home Instead is a brilliant company to work for. We provide a high quality of care to every client. As CAREGivers we are fully supported and have access to further training. I can honestly say I love my job!
BL, Husband of Client
From the management to home care providers, the service we are receiving is second to none. Management have just today been to our house to sit at my wife's yearly review with the hospital and social care.The outcome was good news and my wife is to be provided with the care she needs for the next 12 months and your company to carry on with the home care package. Your staff give my wife the respect, care and dignity to a very high standard and her wishes needed for her health and hygiene are carried out to the full. Well done to all the Newport staff and a very big thank you from us.
Fantastic company to work for. Rewards employees for their continued effort and hard work. Minimum call times of an hour so clients and staff aren't rushed. Office staff friendly and helpful. No faults whatsoever.
KL, Niece of Client
I would thoroughly recommend Home Instead to anyone looking for professional, quality care for a relative or friend.The management and staff are reliable and very well organised. The client has a small team of carers to whom they have been introduced so know who will be turning up to see them. This is an important factor for older people. The carers are punctual, patient and kind, always bearing the needs of the client in mind. The feedback from the management to myself has also been excellent and I would definitely use Home Instead again if the need arose.
Eli, Office Team
Home Instead is a fantastic workplace. From CAREGivers to Office Staff, everyone works together as a Team. There is an amazing support network for all members of staff. Karen, proud owner of Home Instead Newport, has a real love and passion for delivering quality care in the community and is always professional. It's amazing to work for a company that ensures that each care package is person centred, they always go above and beyond for their clients and employees. Every CAREGiver is introduced to their clients prior to delivering the care to ensure that relationships are built and personalities are matched. Home Instead Senior Care is the exact description of 'Quality Care' and when the time comes for my relatives to need care, Home Instead is who I will be contacting.
MS, Granddaughter of Client
Fantastic service provided by the whole team at Rogerstone Home Instead Senior Care. Office staff are very professional, compassionate and kept me up to date with any concerns raised by my grandmother's carers, they ensured that she had a regular carer, which helped to keep a routine so needed with her dementia diagnosis. The carers were well trained, helpful, extremely trustworthy and always cheerful and willing to help, which always brightened up my grandmother's day and she would enjoy the time spent with them. Excellent service provided by all the staff and I would highly recommend them.
I have recently joined this company as a care giver, I can honestly say that I have never worked for a care company that look after their staff so well . Always a very happy cheerful office team to help with any questions you have and always someone there to help if needed
SJ, Son of Client
The standard of personal care from Home Instead has been outstanding and a real help to my father over the past 18 months or so, providing him with invaluable assistance when both living at home and more recently at a care home. As well as assisting with everyday living activities at home, in the care home environment, it has still been of great value taking him out to enjoy activities and assisting with personal care such as showering getting dressed and providing companionship and extra company.
Nicola, Office Team
The BEST company I have ever worked for. Such a rewarding job with absolutely fab staff and clients . The company always do their best to accommodate your needs and to fit around your lifestyle . HISC have exceptional high standards and ensure clients receive the best possible care . Such a pleasure to be part of a growing successful business.
JC, Daughter of Client
Home Instead Senior Care Newport is great - the system of an existing carer introducing a new carer was much appreciated by my father. The genuine concern to get things right for Dad, the individual approach and flexibility are strong, especially when we have needed to make changes and put additional caregiving in place. It is reassuring to see both back office and carers working together to get things right. Thank you all.