Meet the team

Karen Clatworthy Owner

Karen Clatworthy - Managing Director

I opened Home Instead Newport, Cwmbran and Chepstow in October 2017 with my daughter Laura. I was thrilled to find Home Instead and to have the opportunity in the community that I have grown up in to be able to make a difference to the lives of the elderly. Having experienced caring for a close family member I know exactly how important good heartfelt care is.

I was attracted to Home Instead for its high-quality care and its ethos where the focus is on building a caring, trusting relationship between our client and our CAREGiver, which support older people remaining living independently at home. We provide our clients with the very best support and will always work hard to make sure things right for them. In my spare time I like to spend time with my family, walk my dogs and read. I am also a trustee of the Noah's Ark Children's Hospital for Wales and I fund raise regularly for the children's hospital to help with providing play specialists, new equipment, refurbishments and much more.

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Laura Clatworthy - Business Development Manager

My Mum and I opened Home Instead Newport in October 2017, after I graduated from university with a degree in Business & Management. I knew Home Instead was the right choice for us when we learnt about the culture of the company, and value they have for their staff.

We have worked hard at building a good team of people to work in the community who we are very proud of. I am excited to plan events for clients to allow them to build their own connections within the community and share the amazing things that our CAREGivers get up to on a daily basis.

Care Manager

Eli Deane - Care Manager

My name is Eli and I started with Home Instead in April 2019. I have had various job roles over the years from hairdressing to managing pubs however, when I first started working in care in 2014, I knew then that this is where I needed to be. It is the most rewarding and challenging job I have ever had the pleasure to experience.

I thoroughly enjoy my role and the continuous support that I provide to our CAREGivers and Clients. Our CAREGivers are one in a million and they truly care for their clients. This is not ‘just a job’ to us, it is our passion. Our main aim is to promote positive relationships with our clients and CAREGivers, this makes their visits even more enjoyable. Caring is more than a job; to us it’s personal.

Senior CAREGiver

Natasha Foster - Field Care Supervisor

My name is Natasha. I have four amazing children, that I am truly proud of. I love spending time with them during my personal time. For a long period of time I worked in bars and restaurants, which I enjoyed however I did not find it to be rewarding or challenging. I cared for my grandmother, alongside my siblings to ensure that she was cared for and had everything that she needed. This is when I knew I had more to give and I decided to work in care. I have worked for previous organisations, where I achieved my extensive skillset and experience. However, I thoroughly enjoy being a part of the team at Home Instead. I take great pride in my work and it makes me happy knowing that what I consider a small help, makes a big different to our clients lives. 

I chose Home Instead because of the passion and values that my colleagues and the management team hold. I have the same passion and values; to ensure that we provide a high standard of care to our clients, who are at the heart of their own care and support. I am very proud to be a part of something so amazing, and passionate to continue changing the face of ageing. Every one deserves and has the right to a good quality life.

Compliance Coordinator

Pauline McCarthy - Compliance Coordinator

My name is Pauline McCarthy and I joined the Home Instead team in October 2020. I started working in the NHS many moons ago. I initially qualified as an Orthopaedic Nurse, then went on to qualify as an Occupational Therapist working in an Older Adults Community Mental Health Team.

I have worked as a HR Business Partner for an engineering company for a number of years, however, the past year has given me time to reflect and I decided that I wanted something a little more interesting, challenging and something that would take me back to my true passion. I did not realise how much I missed working in a caring profession. I strongly believe that Home Instead offers a unique service, that is led by the clients and their needs. Looking back I'm not sure why it took me so long to make the change but I'm so pleased I did. 

Ceri Peckham

Ceri Peckham - Field care supervisor

My name is Ceri and I started working at Home Instead in January 2021.

I have had a camper van for the past 10 years and enjoy visiting different places in the UK with my family whenever I have any spare time.

I spent 30 years working in the Banking Sector and when Voluntary redundancy was offered, I saw this as a great opportunity for a career change.

Home Instead was exactly what I was looking for.  My job as a Field Care Supervisor enables me to do everything I love.  I get to speak to our lovely clients and CAREGivers daily and feel like we all make a positive difference to peoples lives.

Recruiter

Nicola Gibbins - Recruiter

Hi, my name is Nicola and I am the Recruiter for Home Instead Newport. I am happily married with three children, two sons and a daughter.
I started with Home Instead in May 2018 as a CAREGiver, I quickly moved to a Senior CAREGiver, then progressing again to Scheduler. I was in the role of Scheduler for over a year where I was responsible for the day to day schedules of our Clients and Caregiver. I then discovered my passion for recruitment; I love being able to put the right people in the right role to be able to provide the highest quality service to our lovely clients. I perform a variety of duties for the recruitment of Caregivers including screening and interviewing, my experience in care allows me to offer advice and examples to potential candidate to ensure they are fully aware of what the job entails and that they are correct for the role.

I have achieved my Level 2 and 3 in Health and Social care. I am currently working towards achieving my Level 4. These qualifications help support me in my job role where I can, in turn support our Caregivers in the community with my knowledge. Joining Home Instead was a complete career change for me as I have always worked in retail, but it was the best decision I have made, I thoroughly enjoy working for Home Instead.

Tricia

Patricia Selway - Learning & Development.

Hello!  I am Patricia Selway, Learning and Development Officer the newest team member to join Home Instead Newport.

In my role as Learning and Development Officer, I pride myself in delivering quality training to all new and existing CAREGiver and office staff.

I have over thirty years’ experience in Health & Social Care sector working in Residential and Community care settings. I started as a CAREGiver and worked my way through every role gaining relevant qualifications along the way.In 2015 I was asked to deliver training to new and existing Health and social care workers for a variety of organisations’ this is when I gained further qualifications as a Trainer and Assessor.

I believe that in this sector now more than ever you need to have well trained staff to be able to help and support our clients.
My passion has also been to support and help people to remain as independently as they can in either in a care setting or in individuals own homes this was the main reason attracted me to work for Home Instead as I share the same Ethos and Values.
As the learning and Development officer for Home Instead you can be assured that your care giver will have the best Induction training and have the knowledge and skills that are required in delivering quality care.

Also gaining further opportunities to develop and gain qualifications within Home Instead.

Administrative Assistant

Kate Plews - Administrator

My name is Kate Plews and I started my role at Home Instead in November 2019. I am married and have 2 wonderful children aged 6 and 3. Plus I have an 8 year old Black Labrador called Dee. My little family is my world and my children are my greatest achievement to date!

I have always had a great affinity working with the Elderly from a young age. Growing up I spent a huge amount of time with Grandparents who lived nearby in the small village of Rhiwderin. My days were spent attending OAP Weekly Lunches, Whist Club, Bingo Nights and OAP Trips to the seaside or newest retail outlet. In their latter stages of their lives I helped care for them with my Mum as the primary CAREGiver. So I know how important good quality care can mean to someone. I know from experience that you become their ‘Lifeline’ and support during a stage of there life when they need you and I think this can be very humbling and comforting. 

I graduated in 2005 from the University of Worcester with a degree in History, Archaeology and Heritage Studies. At the time I thought I was going to be the next Indiana Jones! However, I then continued to work in the administration section of HE for 14 years until I saw the job advert at Home Instead and thought this role was perfect for me as I love making a difference.

After my interview, I wanted to work for this local Family run business as the ethos of the company just shone through Karen Clatworthy (Managing Director) and the rest of the team. The passion and drive in providing first class care to the local area is echoed throughout whole of the business. I am extremely proud to be part of the Home Instead team and I look forward to this new chapter in my working life.

Administrative Assistant

Jeni Trott - Administrative Assistant

My name is Jeni. I am happily married with two amazing children and a beautiful furbaby - Tilly, the Cavachon. I started at Home Instead in July 2020 as an Administrative Assistant. I love being a part of a truly inspirational team, I love the ethos and values surrounding Home Instead and their aim to deliver the best standard of care possible. I was very close to my grandparents whilst growing up and when they were at the end of their lives, I was at hand to help look after them to the highest standard, which is what any relative would like for their family members. I am so proud to work with the Home Instead family, we are an incredible team who deliver a first class service to our local community. 

Senior CAREGiver

Christina Farmer - Senior CAREGiver

Hi, my name is Christina. I have worked as an assistant floor manager in retail for 20 years before I started with Home Instead in October 2019. It was a big difference in roles and responsibilities, however it was the best decision that I have made. I absolutely love my position as a Senior CAREGiver, I enjoy enabling people with their day to day lives to ensure they can stay at home with their own comforts for as long as possible. I am able to adapt myself to any individual that I am supporting to ensure that I always put them at the centre of everything that I do. I also enjoy supporting and mentoring the CAREGivers in the community, I have built a great rapport with both my colleagues and clients. I look forward to progressing with my career and qualifications with Home Instead, to build my skillset and experience. 

CAREGivers

Our team of brilliant CAREGivers come from various backgrounds with a wide range of experience, they all bring their own character to the care of our clients. Our compassionate, reliable, and friendly CAREGivers are responsible for the outstanding service provided by Home Instead Senior Care.

Our main aim is to promote positive relationships with our clients and CAREGivers, this makes their visits even more enjoyable. Reliability, punctuality, and continuity are the foundations to building positive relationships with these in place our CAREGivers personalities shine even brighter.

If you would like to become a CAREGiver and achieve big, then contact me on 01633 740028 or via [email protected]