At Home Instead, we deliver exceptional home care services in St Austell, Sticker, Duporth, Carlyon Bay, Par and surrounding villages. Specialising in high-quality, relationship-based homecare for older adults needing frailty, Dementia Care and Parkinson’s Care we design every care plan to suit your unique needs. Our one-hour minimum visits and personal introductions ensure consistency and exceptional service. Based in Par Moor, we are a trusted, fully managed provider of reliable, professional care, helping clients maintain independence and quality of life in the comfort of their own homes. We were delighted to be rated Outstanding by CQC in April 2026 for our exceptionally caring and responsive service.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
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Home care in St Austell
Home care in St Austell supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We are proud to offer dedicated companionship , dementia , Parkinson’s and frailty support across St Austell, Carlyon Bay, Sticker, Polgooth, and nearby villages. Our care services are tailored to each client’s unique needs and wishes, ensuring a compassionate and personalized approach.
At the heart of our service is the creation of a detailed care plan, designed to enhance independence and comfort. Each care professional is personally introduced to new clients, fostering trust and familiarity. With longer visits of at least an hour, we provide not only practical assistance and personal care but also meaningful social interaction. Let us support you or your loved ones with kindness and professionalism in the comfort of home.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
We help older people in St Austell live independently and continue enjoying life in the comfort of home. With the support of our lovely Care Professionals, clients like Marilyn can enjoy favourite activities, such as visiting Charlestown Harbour or savouring afternoon tea at the Carlyon Bay Hotel.
We’re here to make everyday life easier-whether it’s collecting shopping from Kittow’s or Tescos in Holmbush, assisting with medication, washing and dressing or providing companionship . Our tailored home care services empower individuals to stay connected to their community and maintain cherished routines while receiving the support they need. Rated Outstanding by CQC in April 2026, we provide trusted care that makes a difference.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our St Austell Team is With You Through Every Step
At the heart of our home care service is a dedicated office care team whose leadership holds Level 5 Leadership qualifications in Social Care. We deliver comprehensive training in moving and positioning, medication support, dementia care, personal care, Parkinson’s, and palliative care. When specialised clinical needs arise, such as catheter support following surgery, we quickly equip regular Care Professionals with the necessary skills and assess their competence, ensuring every client receives outstanding, personalized care in familiar surroundings.
Extending this commitment into the wider community, we actively support local networks that keep clients connected and engaged across St Austell. Our Care Professionals can accompany clients to local initiatives, including the Forget-me-not Chorus at Mount Charles Methodist Church, which provides joyful singing sessions for individuals living with dementia and their caregivers. We also connect families to local Memory Cafés in Sticker, Holmbush, and Wheal Martyn, cognitive sessions through Memory Matters, Cancer Support Groups, and the Parkinson’s Café in St Austell. Furthermore, we support participation in social activities at the Age UK St Austell Community Hub at St John’s Church and senior activities at the St Austell Leisure Centre.
Our dementia care in St Austell is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.