Companionship is at the heart of everything we do at Home Instead in Norfolk. Our companionship visits are unhurried, giving us quality time to get to know each client whilst helping with everyday needs. During your visits, our Care Professionals do far more than basic tasks. They notice if someone’s feeling under the weather, check the fridge is properly stocked, help with light housekeeping, and support clients to keep up important connections outside the home. We fully employ our team, carefully selecting kindhearted, local people with naturally caring personalities who bring genuine warmth to every visit.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
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Home care in Norfolk
Home care in Norfolk supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
What makes our companionship care different is our genuine focus on the whole person, not just tasks to be completed. Our one-hour minimum visits mean we’re never rushing, always attentive to small changes that might indicate a larger concern. Care Professionals don’t wear uniforms, creating a more natural, dignified experience that feels like spending time with a friend or loved one. This approach is particularly valued when accompanying clients to local places. There’s no awkwardness or stigma – just two people enjoying time together. We believe in supporting independence by doing things with clients rather than for them, boosting confidence and bringing reassurance to the wider family, too.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
A typical companionship visit might begin with helping choose suitable clothes for the weather and perhaps some light housekeeping while chatting about local news. The visit might continue with a trip to Old Buckenham Aerodrome to see the classic planes and cars, or helping attend a medical appointment with dignity and support. For many clients, these outings rebuild confidence they’d started to lose. Our Care Professionals are trained to observe subtle changes; like unopened post piling up, difficulty managing medications, or changes in mobility. As care needs evolve, so do our care plans.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Norfolk Team is With You Through Every Step
Behind every Care Professional is our dedicated office team, ready to answer questions, adjust schedules, and provide support as care needs evolve. This responsive approach means we can quickly adapt if circumstances change. Our Care Professionals receive comprehensive training beyond industry standards, covering everything from communication skills to recognising early signs of health concerns. Our service is overseen by an owner whose heart is in compassionate care and taking time to get to know all of our clients.
That same attentiveness shapes how we stay connected to the wider community too. We've built strong connections across South Norfolk and East Suffolk that enhance the care we provide. Our knowledge of local resources means we can suggest activities suited to each person's interests. Whether it's arranging transport to community events, accompanying someone to their favourite tearoom, or helping maintain cherished friendships, we help clients stay connected to what matters to them.
Our dementia care in Norfolk is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Norfolk could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Norfolk, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Norfolk is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.