For someone facing a serious or life-limiting illness, staying at home can help preserve a sense of normality. Palliative care in the North East offers practical support without taking the person away from the people, routines and surroundings they value most. Each visit is planned around comfort, personal wishes and the level of help needed at that point in time.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Home care in North East supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Tynemouth, Wallsend, Whitley Bay, North Shields, Howdon and the surrounding areas
We provide award winning care in Whickham , Blaydon on Tyne , Hexham , Prudhoe , Lemington and the surrounding areas
We provide award winning care in Dudley , Blyth , Cramlington , Bedlington , Morpeth and the surrounding areas
We provide award winning care in Newcastle upon Tyne , Fenham , Walker , Jesmond , Killingworth and the surrounding areas
We provide award winning care in Washington , Durham , Chester-le-Street , Hetton-le-Hole , Houghton-le-Spring and the surrounding areas
We provide award winning care in Eastbourne , Darlington , Denton , Northallerton , Catterick Garrison and the surrounding areas
We provide award winning care in Stockton-on-Tees , Billingham , Thornaby-on-Tees , Ingleby Barwick , Linthorpe and the surrounding areas
The support provided through palliative care can cover many parts of daily life. A Care Professional may help with personal care, dressing, meals, medication prompts or moving safely around the home. They may also offer company, conversation or a calm presence when the person is feeling tired, unsettled or low. Care is not based on assumptions about what someone should want. The person’s own habits and preferences guide how each visit is carried out. They may prefer a slower start to the morning, certain foods at particular times or a familiar chair prepared before they rest. These details can make care feel less clinical and more connected to ordinary life at home. Needs are reviewed as time goes on. Support can increase, reduce or change focus depending on the person’s condition, energy and priorities. This allows care to remain useful and respectful rather than following the same pattern when circumstances have moved on or daily needs have become different again.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Families often want to provide as much care as they can, but the practical demands can build quickly. There may be meals to prepare, medication to remember, appointments to manage and personal care to support, all alongside the emotional weight of seeing someone they love become less well. A Care Professional can take on agreed tasks and give relatives space to rest, work or simply spend time with the person without always needing to be the one providing care. The support may be regular or arranged around the times of day that are proving most difficult. Because visits take place in the home, Care Professionals can also pick up on small changes. A person may be eating less, sleeping more or finding movement harder. Sharing these observations appropriately can help families feel informed and ensure concerns are not left unnoticed.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Palliative care works best when everyone can speak openly about what is helping and what needs to change. The person receiving care, their relatives and the local team may all notice different things, so regular conversations help build a clearer picture of what is needed. Adjustments can be simple. A morning visit may need to happen earlier, more time may be required for personal care or support may need to focus more on comfort and reassurance. These changes can be made without disrupting everything that already works well. Care Professionals follow the agreed plan but remain attentive to how the person is on each visit. If something seems different, they can report it so the right discussion can take place. This helps care stay responsive while ensuring the person remains involved and their choices continue to shape how support is provided.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
