The best place to receive care is often the place where someone feels happiest and most at ease, so at Home Instead, we provide compassionate, at-home palliative care throughout Tyne & Wear to help those who prefer to remain in the comfort of their own home while staying connected to the people, routines and possessions that mean the most to them. Home may be where favourite music fills the room, where a loyal pet follows them around the house, or where family and lifelong friends can stop by for a cup of tea. These familiar experiences can bring genuine comfort during difficult times, so we work hard to create more opportunities for them to happen naturally for your loved one. Our personalised care focuses on helping to manage pain and other symptoms while also maintaining their dignity, wellbeing and comfort so they can enjoy the highest possible quality of life at home.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Home care in Tyne & Wear supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Washington , Durham , Chester-le-Street , Hetton-le-Hole , Houghton-le-Spring and the surrounding areas
We provide award winning care in Newcastle upon Tyne , Fenham , Walker , Jesmond , Killingworth and the surrounding areas
We provide award winning care in Whickham , Blaydon on Tyne , Hexham , Prudhoe , Lemington and the surrounding areas
We provide award winning care in Dudley , Blyth , Cramlington , Bedlington , Morpeth and the surrounding areas
We provide award winning care in Tynemouth, Wallsend, Whitley Bay, North Shields, Howdon and the surrounding areas
When you're choosing palliative care for your loved one, you want to know they'll be treated with genuine kindness, patience and understanding throughout their experience, so we believe personalised care begins with taking the time to understand what continues to bring them comfort while they're managing a life-limiting condition. From spending time with family to reflecting alone to simply continuing with the daily routines that put them at ease, every detail helps us provide support that's unique to their needs and preferences. Every service follows Care Quality Commission regulations, and our Care Professionals can provide the combination of care services that work best to help your loved one stay in the place they love, such as personal care, medication management, home help, mobility support, or specialist care. We also work alongside their clinical team to ensure our care is coordinated and delivered to the highest possible standard every time.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Being comfortable enough to talk openly, ask for help or simply enjoy someone's company can make an important difference during palliative care, so we aim to create this strong connection by matching your loved one with a dedicated Care Professional based on factors like their personality, interests and communication preferences. We keep visits consistent to give them time to get to know one another properly, rather than repeatedly adjusting to someone new each time. Whether helping them attend appointments at Freeman Hospital, coordinating with visiting healthcare professionals, or just being a listening ear at home when they need it most, your loved one's Care Professional can become a strong source of connection and reassurance throughout their journey. Our Care Professionals undergo specialist palliative care training that includes compassionate communication and recognising changing needs, while regular reviews give your family opportunities to share feedback and ensure the match continues providing the care and attention your loved one deserves.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Choosing palliative care at home means your loved one can remain in the place where they feel most at ease, and studies find that those with a life-limiting illness and their families both prefer to receive this type of care at home. At Home Instead in Tyne & Wear, we help make this possible for your family by easing their everyday responsibilities and providing dependable support throughout every stage of care. This allows you to focus on making memories together rather than taking on everyday tasks. Supporting every visiting Care Professional is a dedicated office team coordinating care planning, reviewing the service regularly, organising schedules and responding promptly whenever your loved one's circumstances evolve. We also work alongside district nurses, GPs and local palliative specialists to ensure our care aligns with any treatment plans. We believe truly effective palliative care should empower your family to spend less time worrying about care arrangements and more time simply enjoying one another's company when it matters most.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
