
Heather Hughes
Owner

Personalised care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Owner

Registered Manager

Scheduler/Trainer

Care Coordinator


Your Local Office
The team here at Home Instead Tyne Valley are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.
1 Bewick House, Horsley Business Centre, Horsley, NE15 0NY
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead Tyne Valley contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

Companionship
Home Help & Housekeeping
Personal Care
Overnight Care
Daytime Care
Respite Care

Dementia
Cancer
Parkinson’s
Neurological
Palliative
Arthritis and Mobility

Nail Care
Catheter
Stoma
Simple Wound Care
Vital Signs Monitoring
Diabetes Monitoring



Management and office staff are very supportive, kind, and professional. Lovely to meet new people, nice company to work for.
Lynda W

I love the fact that Home Instead visits are a minimum of one hour as this helps us to make a bigger difference in our clients lives and to build up more personal relationships. Our clients get to recognise us and look forward to our visits rather than different carers coming in and out for short periods of time.
Sharon W

Since starting with Home Instead a little over 7 months ago, I have enjoyed being part of a company that not only looks after their clients but also Care Pros. Throughout my working career, I have always worked within the care industry and have seen many changes both good and not so good but I have always maintained my skills level and knowledge to deliver a great service to the very best of my abilities to whoever is in my charge. Some of the factors that I enjoy throughout my working career were the many people that I get the opportunity to meet and attend to their caring needs which I have found rewarding. Home Instead has offered me a great supporting environment and the opportunities to develop myself further as well as supporting others when needed. I’m very happy that I am part of a fantastic organisation that recognises an individuals skills and knowledge and brings it together to form a great team working atmosphere.
Andrey L - Care Professional






Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
